Ratings based on 487 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Roaches
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your stay did not meet your expectations. We value your comments and will work to improve the areas you mentioned. If you’d like to discuss your experience further, please feel free to reach out directly.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Clean and quick.
Comment from Hotel Management
6 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect 5/5 rating! We're pleased to hear that you found the room clean and enjoyed a quick, efficient stay. Providing a clean and hassle-free experience is important to us, and we're glad we met your expectations.We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
The staff was so kind and helpful. I forgot my watch and they not only found it for me but worked with me to get it mailed back. It was a quick trip to gas and food. Perfect for a quick overnight safe place to sleep.
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Mabel,Thank you for your kind review! We're delighted to hear that our staff could assist with retrieving and returning your watch—it’s always our pleasure to help our guests in any way we can. We're also glad you found our location convenient and felt safe during your stay. Your feedback means a lot to us, and we hope to welcome you back for another comfortable visit soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We're happy to hear that you had an enjoyable stay with us. If there's anything we can do to make your next visit a 5-star experience, please feel free to share your suggestions. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Sep 2024
The staff at desk were nice but rooms were filled with cockroaches
Comment from Hotel Management
25 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the unacceptable experience you had during your stay, particularly regarding the presence of cockroaches in your room. This is not the standard we strive for, and we take such matters very seriously. We appreciate your kind words about our staff, and we will ensure that your concerns are addressed promptly to prevent future occurrences. Your comfort and satisfaction are important to us, and we hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 4 out of 5 rating! We’re glad to hear you had a pleasant stay and appreciate your feedback. We're always striving for excellence, so if you have any suggestions for how we can improve your experience even further, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your thoughts. If there's anything specific we can improve or address for your next stay, please let us knowSincerely, Hotel Manager
by A verified traveler from Alpharetta
Posted 12 Aug 2024
The property is not maintained properly. The room was smelling and bath room was not clean and it had mold on the ceiling.
Comment from Hotel Management
12 Aug 2024 by Hotel Manager, Hotel Management
Dear Ravikumar,Thank you for your feedback. We're very sorry to hear about the issues you encountered with room cleanliness and maintenance. This is not reflective of our standards, and we will address these concerns with our team to ensure improvements are made. We appreciate your comments and hope you’ll consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
4 Aug 2024 by Hotel Manager, Hotel Management
Dear Edward,Thank you for the perfect rating! We’re thrilled to hear you had a great stay and appreciate your positive feedback. It’s wonderful to know that everything met your expectations. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by Hotel Manager , Hotel Management
Dear Guest,We appreciate your perfect rating! It's wonderful to know you enjoyed your time with us. We can't wait to host you again in the future!Sincerely, Hotel Manager
