Ratings based on 256 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Room is spacious.
by A verified traveler
Posted 19 Dec 2024
Check-in was easy. the Desk Clerk was very polite and helpful. the King Room was clean, the heater worked well and the television had many channels to watch.
by A verified traveler
Posted 14 Dec 2024
The room was very outdated. We found dirty wash cloths in the bathroom. The bedding was old. Mattress was hard and very uncomfortable. The floors were dirty, feet and socks were black after walking on them.
Comment from Hotel Management
19 Dec 2024 by Guest Relations, Hotel Management
Dear Teneisha,We are sincerely sorry to hear that you didn't have a good time with us during your recent visit. The cleanliness of our accommodations is incredibly important to us, so we'll be sure to discuss your concerns internally and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can change your perceptions.
by A verified traveler
Posted 11 Nov 2024
Nothing
by A verified traveler
Posted 2 Oct 2024
run down
Comment from Hotel Management
2 Oct 2024 by Danny, Hotel Management
We are sorry to hear your stay wasn’t a pleasant one and we apologise for any inconvenience you had during your stay. However, we are definitely not run down hotel as we have updated it recently last year. We are sorry you felt that way and we hope to host you again and provide a better service. Thank you.
by A verified traveler
Posted 16 Aug 2024
The room smelled horrible and the whole stay felt completely unsafe. Was on a road trip so arrived very late out else would have changed girls. Do not recommend at all.
Comment from Hotel Management
20 Aug 2024 by Guest Relations, Hotel Management
Dear Eileena, Thank you for being our valued guest. Please accept our apologies for any inconvenience regarding your recent stay. What you've described does not reflect the level of quality we strive to provide to guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness going forward. Delivering a safe stay for our guests is one of our top priorities, and our team members are always available to assist you with any concerns throughout your stay. Nevertheless, it was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
by A verified traveler
Posted 7 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024
Room smelled terrible. Trash in the trash can. Unsure of the area and walls are paper thin
Comment from Hotel Management
5 Jul 2024 by Guest Relations, Hotel Management
Dear Paula,We're sorry to hear that you didn't have a good time with us overall. The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Thank you, and we hope you will consider giving us another chance soon; we're confident that we can impress you.
by A verified traveler
Posted 11 Jun 2024
This hotel was nice inside the room and the staff was helpful, it’s not amazing but it’s nice enough.
by A verified traveler
Posted 11 Jun 2024
