Ratings based on 54 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Mar 2024
Very spacious, amazing staff who help shuttle you around! Only feedback is the beds could be muuuuch more comfortable
by A verified traveler
Posted 24 Jan 2024
very good
by A verified traveler
Posted 24 Jan 2024 on Orbitz
Close to the resort but also felt isolated enough to be private. Would stay again!
by A verified traveler
Posted 16 Jan 2024
The staff at Villa Rusutsu was very welcoming and accommodating. They drove us around, gave us recommendations, and helped us have a terrific stay. Thank you, Maria and Valentina!
by A verified traveler
Posted 22 Feb 2019
Nice service and staff were very helpfull! Sento needs a bit of cleaning smells funny. Overall it was good very licky with the weather over our stay.
by A verified traveler
Posted 14 Jan 2019
Hotel was to far from facilities and the abilty to have to organise meals at resteraunt more than 24 hours in advance was frustrating, so we didn’t go. Pictures on the internet exaggerated the room size, beds were hard, towels were not changed once in 6 nights. I wouldn’t deifinitely not recommend this villa complex
by A verified traveler
Posted 10 Jan 2019
Absolutely magic. This place is divine. The cabins are dreamy. Located at literally 3 minutes from Rusutsu Snowpark.
by A verified traveler
Good
Posted 25 Aug 2018We took BBQ. It was good. The breakfast is in set and great.
by A verified traveler
Stay at Villa Rusutsu!
Posted 6 Aug 2018 on HotelsVilla Rusutsu was perfect for our stay. We were a group of 8 people and divided easily into two rooms of four (one cabin). The villa is comprised of several cabins situated next/close to each other in an idyllic and relaxing setting. We were there during summer so tourism was at a low given the town is a ski village. The rooms are large and perfect for four with one double upstairs and two singles below (these can be arranged to your group's specifications). The town itself is a quick <5 min drive away. There is an onsite bath open 24h (gender separate) with sauna which is really nice to relax in.
Yoko, the onsite manager, was extremely helpful and very pleasant to talk with. She came and offered us suggestions for day trips for the surrounding areas without us asking, and actually gave us information on some coastal sites we were unaware of which changed our itinerary for the day! The breakfast was some of the best we've had using some local ingredients.
Our family also decided to take a family photo at the villa given we hadn't taken one in over 12 years. Yoko and staff were extremely accommodating, even in helping move some of the dining room furniture around to frame the perfect picture.
Overall, our stay was wonderful, and we would highly recommend Villa Rusutsu to anyone traveling through the area.
by A verified traveler
We will visit again
Posted 7 Jun 2018 on HotelsAmazing atmosphere, great service, lovely vacation house, good breakfast, clean and comfortable. We’re definitely coming back and will recommend to friends.
