Ratings based on 606 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Super clean room. Comfortable beds.
Noise from highway and parking lot.
Good overnight stay.
by A verified traveler
Posted 20 Nov 2024
It's reasonable and comfortable. I recommend it to my friends.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Andrew,Thank you for recommending our hotel to your friends. We are pleased to hear that you found your stay reasonable and comfortable. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 15 Nov 2024
Took my money with no refund
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Savannah,We regret to hear about your experience, please contact our management for further assistance regarding the refund.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Drew, We are sorry to hear that your experience did not meet your expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues.
by A verified traveler
Posted 19 Oct 2024
Bedding stained, bed lumpy, water not hot, no hairdryer in room.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Cynthia, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been shared with our team for further review. Please contact our management team directly to discuss your concerns in more detail.
by A verified traveler
Posted 14 Oct 2024
The hotel is conveniently located and the staff was very polite and helpful!
Comment from Hotel Management
17 Oct 2024 by Manager, Hotel Management
Hello Deedra,We are pleased to hear that you found our location convenient and our staff accommodating during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
by A verified traveler
Posted 12 Oct 2024
Rooms was spacious, bed comfortable for a tired traveler. Everything worked as it should. Even for the proximity to the Interstate Highway it was quiet
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello John,We appreciate you sharing your positive experience with our spacious rooms and comfortable beds. It's great to hear that everything met your expectations and that you found the hotel quiet despite its location near the Interstate Highway. If you need any further assistance or have any future concerns, please feel free to reach out to our management team.
by A verified traveler
Posted 7 Oct 2024
The hotel was old but had been updated. The person that checked me in was excellent and the head housekeeper was very proficient. The bathroom was unsafe for older people. The tub had no safety protectors and if you when taking a shower it was too slippery.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Peggy, We are pleased that you found our updated accommodations and our staff attentive. We appreciate your feedback regarding the bathroom and safety concerns. Your comments will be shared with the relevant departments for review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Jennifer,We are delighted to hear that you had an enjoyable stay with us! If you have any further feedback to share, please feel free to reach out to us so we can continue to improve our services.
by A verified traveler
Posted 22 Sep 2024
Noise of traffic.
Comment from Hotel Management
25 Sep 2024 by Manager, Hotel Management
Hello Stephanie,We regret to hear that you found the traffic noise disruptive during your stay. Guest feedback is valuable, and we will share your comments with the relevant departments for their consideration. Your comfort is important to us, and we appreciate you bringing this to our attention for future improvements.
