Ratings based on 86 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Exceptional stay
Posted 5 Oct 2018 on HotelsAmazing. The staff was exceptional, especially the manager, Patricia the room was spacious and quiet and ravenna was my favorite place in all of italy. The shops and tours were great. Would stay there again
Comment from Hotel Management
12 Oct 2018 by Patrizia, Hotel Management
Dear Mrs. Jackie,
What satisfaction to receive the approval of our guests! Thank you for your review and I'm really happy that your stay in the Relais Villa Roncuzzi has met your expectations. I hope to welcome you again in my land.
Best regards,
Patrizia Poggi | Resident Manager
by Stefano
The right place to stay
Posted 15 Nov 2017 on HotelsAmazing
Receptionist unbelievable gentle and caring
Comment from Hotel Management
12 Dec 2017 by Stefy, Hotel Management
Dear Mr. Stefano, I thank you for your appreciation. It's great satisfaction when our guests appreciate our Relais.
We hope to have you again as a welcome guest.
On behalf of the Staff and on my own behalf I would like to express best wishes and Merry Christmas.
Patrizia Poggi|Resident Manager
Recommended
for Everyoneby A verified traveler from Costa Rica
knowing the origins of our family
Posted 10 Oct 2017
Pros: I have felt at home, the courteous and kind treatment that we have received myself and my wife
Cons: no
Location: It is located in San Pancrazio, a few minutes from Russi, the location is excellent, close to everything and in the middle of the countryside.
426/5000
I have chosen this beautiful hotel to be able to visit San Pancrazio and the villa of Russi. It was the best choice I've ever had !!!. The hotel is excellent, the food is delicious, the rooms are comfortable and clean, the internet is very good and above all else what I liked is the staff's special treatment in helping me to know the place and people related to the origins of our Italian family.
Comment from Hotel Management
25 Oct 2017 by Patrizia, Hotel Management
Dear Mrs Quintero,
For us it was a pleasure to welcome you. I am very happy if you and your wife have appreciated our Hotel. The satisfaction of our guests is the best prize to our work. I really hope to have you as a guest again.
Best greetings,
Patrizia Poggi, Resident Manager
Recommended
for Everyoneby A verified traveler from seattle
Nice place
Posted 18 Sep 2016I was working while vacationing due to the hotel' location their internet was very poor.
So if you are only vacationing and no need for Internet. I highly recommend this place
Great breakfast
We drove to faenza to get on the Bologna train
It is a small awesome Tuscany style villa. However it is in the heart of russi.
I honestly didn't see anything resembling the picture posted on this ad. It maybe their other property
by Steven from Winchester
A nice hotel with a good size pool
Posted 26 Jun 2016 on HotelsA nice well-appointed and modernised hotel with a good-sized pool in an old country house. There is an excellent and friendly (Michelin Bib) fish restaurant La Cucoma nearby in same village so we did not try the hotel restaurant though it seemed full of satisfied diners. Breakfast was a decent buffet with nice local cakes though little in the way of meat and cheese as (small) serving dishes did not seem to be replenished when finished.
Recommended
for Couplesby A verified traveler
Lovely hotel and staff treated us like family.
Posted 16 May 2016 on Travelocity
Pros: The location and the hotel are great.
Cons: Nothing needs improvement
Location: Close to Ravenna historical sights.
This is a lovely hotel in a beautiful area away from the crowds. It felt like we were visiting a friend's home instead of a hotel. The staff is very welcoming and friendly and are totally focused on providing excellent service.
Comment from Hotel Management
19 May 2016 by Patrizia, Hotel Management
Dear Mr. Gary,
Thank you for sharing your review. For us it was a pleasure to welcome you in our Relais and your judgment of approval is the best award of our work. Thank you very much and we hope to still have you as a welcome guest in our "Home".
Best regards from Italy,
Patrizia Poggi, Resident Manager
Recommended
for Everyoneby A verified traveler from Sydney Australia
Posted 19 Oct 2015
Pros: Charming hotel, nicely decorated with some interesting paintings. Friendly staff. Easy parking.
Location: Perfect to see Ravenna and other interesting towns.
Charming hotel, nicely decorated with some interesting paintings. Friendly staff. Restaurant had good service with fairly good food and they were happy to cook our fresh cepe for our evening meal. Good advice re things to see and do. Nice balcony from room with table and chairs. Nice swimming pool. Easy parking.
Comment from Hotel Management
9 Dec 2015 by Patrizia, Hotel Management
Dear Monica & David,
For us it was a pleasure to welcome you to our Relais, and we are very happy that you enjoyed your stay. Our chef Giacomo prepares daily dishes on guest request and was very happy to cook your fresh cepe.
It will be a joy to welcome yet.
Happy Christmas and a Happy New Year.
Best regards,
Recommended
for Everyoneby A verified traveler
A little misleading
Posted 10 Oct 2015The owner and her daughter Susanne were the best. Very helpful. That went out of their way to accomadate your every need.
Check the cost for services such as laundry. They can be very expensive.
Comment from Hotel Management
9 Dec 2015 by Patrizia, Hotel Management
Dear Guest,
For me and Susanna it was not only a great pleasure, but also a privilege to welcome you to our Relais and we are very happy that you enjoyed your stay. Laundry, ironing and folding were handmade by our housekeeper.
It will be a joy to welcome yet.
Merry Christmas and Happy New Year.
Best regards,
Recommended
for Everyoneby A verified traveler
clean room, excellent food
Posted 30 Sep 2015We enjoyed the setting very much. The food was excellent and the staff friendly and very helpful
Comment from Hotel Management
12 Dec 2015 by Patrizia, Hotel Management
We are very pleased that you enjoyed our Relais. Our greatest satisfaction is the agreement of our guests.
We hope to welcome you again in our hotel.
May we take this opportunity of wishing you all our very best wishes for a Merry Christmas and a Happy New Year.
by michael from Byrne
Perfect Couples Retreat
Posted 2 Sep 2015 on HotelsBeautiful Hotel located in a small rural area of Tuscany near the village of Ruzzi. The hotel was very clean. Staff and owner really nice and friendly and helpful; especially with the children. This would be a perfect hotel for business or couples, but not so much for children as the bedrooms did not have an option of separate sleeping area to living area. The food was fine dining and of a high standard and very well presented. The average dinner for two adults and an 8 year old worked out between €80 to €90 per sitting. There was no children's menu and again this is because I guess this hotel is more designed towards couples and not families. We ate out most nights in Pizzerias and restaurants nearby which catered more for families. There are plenty of good ones a five minute drive from the hotel in the village of Ruzzi. In summary, an excellent hotel for couples with a service of a very high standard. If you like the personal touch, this is the hotel for you. Your partner will be impressed.
Comment from Hotel Management
21 Nov 2015 by Stefy, Hotel Management
Dear Michael,
thank you for your 5 star rating! We are so happy that you enjoyed your stay and greatly appreciate your taking the time to share your experience with the world. As regards your comments about our restaurant, we agree that we do not have a specific menu for children, but on request we can prepare specific courses (out of menu) for them. Anyway, we are considering the idea of including in the menu courses dedicated to children in the near future. We hope we will have the opportunity to welcome you back again. All the best, Patrizia and the staff
