Ratings based on 965 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Very limited vegetarian options of those available were badly made. worst hotel breakfast I've had in long time, definitely not what I would expect from this standard hotel. On a level with Holiday Inn Express breakfast but that was free... How they charge for breakfast I do not know
by A verified traveler from Gosport
Posted 8 Nov 2024
Very nice clean hotel
Comment from Hotel Management
10 Nov 2024 by wendy, Hotel Management
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!
by A verified traveler
Posted 3 Nov 2024
Entertainment and events at this hotel, so quite noisy in the reception area, but our room was very quiet and we were able to relax. The pillows aren’t great, but I find this with most hotels and usually remember to take my own.
Comment from Hotel Management
3 Nov 2024 by wendy, Hotel Management
Thank you for taking the time to leave us a review.At Village Hotels we value all feedback, as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one.
by A verified traveler
Posted 2 Nov 2024
Very standard hotel. Beds very uncomfortable and loud vent noise in the room. Attended a wedding at the venue. Bar prices very expensive.
Comment from Hotel Management
3 Nov 2024 by wendy, Hotel Management
Thank you for taking the time to leave us a review.I am sorry we didn't quite get everything right on this occasion, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Main Reception, Hotel Management
Thank you for taking the time to rate your stay! We're so pleased you had a good experience & hope to see you again soon.
by A verified traveler
Posted 21 Sep 2024
.
Comment from Hotel Management
24 Sep 2024 by Main Reception, Hotel Management
Thank you for taking the time to rate your stay! We're so pleased you had a good experience & hope to see you again soon.
by A verified traveler
Posted 7 Sep 2024
Very quiet air con excellent, gym and pool very busy but top quality equipment..
Comment from Hotel Management
7 Sep 2024 by Joel, Hotel Management
Thank you for taking the time to complete our survey. I‘m glad you enjoyed your stay with us and we look forward to seeing you again very soon All the best
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Joel, Hotel Management
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!All the best,
by A verified traveler
Posted 22 Aug 2024 on Hotels
Everything fine other than no one to help check in or ask questions to, you should atleast have 1 person meeting, greeting, aiding, helping us check in and directing us to rooms, felt abit like a Travelodge etc. first impressions put a sour taste for the rest of the stay.
Comment from Hotel Management
29 Aug 2024 by Joel, Hotel Management
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry we didn't quite get everything right on this occasion, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best
by A verified traveler
Posted 17 Aug 2024
Terrible food at lunch time over priced and poor quality,charged to use pool even if staying in hotel and spa pool not working, at dinner couldn’t order without using an app not clean in eating dining area staff not helpful will not stay again.
Comment from Hotel Management
29 Aug 2024 by Joel, Hotel Management
Thank you for taking the time to complete a survey; at Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am very sorry to hear we failed on many levels and want to offer my sincerest apologies for spoiling what should have been a fantastic experience. All the best
