Ratings based on 20 Verified Reviews

4.0 out of 5
100% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Kharkov

Posted 1 Jul 2024
Very Efficient. Thanks!
4 out of 5
by A verified traveler

Posted 28 Jun 2024
Great location with parking. Friendly and helpful staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024 on Hotels
4 out of 5
by A verified traveler

Posted 20 Jul 2023
The staff was very nice and helpful. Hotel is located centrally in Ruse and very convenient if you want to walk everywhere.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jan 2023
This is a nice hotel located right on the central square of Ruse. I appreciated it's location a lot. I was able to walk to everywhere in the city that I wanted to go. Even the Danube river is just a short walk away. The hotel restaurant was delicious. The breakfast buffet was excellent. This seemed to be the best hotel in town. It's certainly the best located hotel in town. Highly recommended.
4 out of 5
by A verified traveler

Posted 12 Jun 2022
Very good location in the very center of the city. Big underground parking.
1 out of 5
by A verified traveler

Horrible experience

Posted 2 Jun 2022 on Hotels
So... Honestly, not entirely sure where to start from. The building is completely outdated, perhaps from communist time. Elevator barely fits two people. One of my rides with it, the electricity shut down, so I was trapped for a good 5 minutes. Food is mediocre and far from the best restaurants in the city. Parking is a complete mess. No parking outside and to get to the inside parking, often you have to wait for about 10 minutes, till someone opens the gate. The rooms are alright, if priced different. The staff is not bad, except the front desk woman, who obviously have no customer service experience. Definitely not going back there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2021 on Hotels