Ratings based on 49 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
I booked this property for 5 nights and had to move out early. After the first night, I reported that the toilet was leaking sewage onto the floor and that the TV’s sound was distorted. They had no intention of fixing the problems or moving me to another room. Not once in 3 days did I get any housekeeping. The last night that I was there I flipped on the lights and the cockroaches were crawling everywhere. That was the last straw and I forfeited the money for the rest of my stay. The furniture in the room was terrible. No chair whatsoever, chest of drawers had no drawers.
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
We are sorry to disappoint you, Tom! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa
by A verified traveler
Posted 23 Oct 2024
Very nice
Comment from Hotel Management
23 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for the kind words! We are glad to hear that you had a nice experience with us. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Hotel Room cleanliness
Posted 14 Jan 2024 on HotelsThe toilet had urine on it.Roaches were under the fridge,in 105.Room 104, also had a roach in it.The floor,in room 104 was dirty. I'd have dirt ,on my feet.After my showers.
Comment from Hotel Management
6 May 2024 by Ammy, Hotel Management
Hi, Lakeisha! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah.
by A verified traveler from SLINGER
Posted 12 May 2023
The room was dirty. Walls and doors were stained. No chair in the room. No iron, no ice machine.
Comment from Hotel Management
18 May 2023 by Barbara, Hotel Management
Hi, Shawn! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
by A verified traveler
Holes in the wall
Posted 15 Apr 2023 on HotelsConsidering the low cost of the room it wasn't too bad. The only negative thing I would say is the condition of the room. The room had blotches of paint on the wall where it looked like there was an attempt to cover up holes in the wall and there was an actual hole in one of the walls! Aesthetically the room has a lot to be desired. The microwave did not work either!
Comment from Hotel Management
19 Apr 2023 by Ava, Hotel Management
Something like this should not have happened, Dwayne! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Ava
by A verified traveler
Posted 29 Dec 2022 on Orbitz
There lower prices
Comment from Hotel Management
9 Jan 2023 by Joey, Hotel Management
Hi, Earl! Thank you so much for spending your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations. Regards, Joey
by A verified traveler
Posted 22 Dec 2022 on Orbitz
The price was the lowest in the area
Comment from Hotel Management
27 Dec 2022 by Ammy, Hotel Management
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
by A verified traveler
Posted 1 Dec 2022
The rooms need to be sprayed for roaches
Comment from Hotel Management
9 Dec 2022 by Ava, Hotel Management
Hi, Doug! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava
by A verified traveler
Posted 26 Sep 2022
The price was great. But waking up with roaches crawling on me is where I draw the line. Absolutely disgusting.
Comment from Hotel Management
2 Oct 2022 by Eva, Hotel Management
Hi, James! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva
by A verified traveler
Posted 12 Aug 2022
Didn't accept credit cards
Comment from Hotel Management
19 Aug 2022 by Ammy, Hotel Management
Hi, Cullen! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.
