Ratings based on 860 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Ben, Hotel Management
I'm so sorry your stay did not meet your expectations. I will reach out to see where we went wrong.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Ben, Hotel Management
Thank you Mildred! We love seeing these positive reviews.
by A verified traveler
Posted 5 Nov 2024
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Comment from Hotel Management
8 Nov 2024 by Ben, Hotel Management
Thanks for the 5/5 review! It was our pleasure to accommodate you.
by A verified traveler
Posted 3 Nov 2024
Clean quiet we enjoyed our stay
Comment from Hotel Management
8 Nov 2024 by Ben, Hotel Management
Thank you for the review! It means the world to us to hear great feedback.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Ben, Hotel Management
Jackie, I apologize that we did not meet your expectations our your last visit. Please contact the hotel and let us know how we can do better.
by A verified traveler
Posted 28 Oct 2024
Everyone was very nice
Comment from Hotel Management
28 Oct 2024 by Ben, Hotel Management
Thank you Daniel. We enjoyed hosting you and would love to see you again!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Ben Brown, Hotel Management
Thanks for 5/5 review! We work hard to make your stay comfortable and appreciate the positive feedback!
by A verified traveler
Posted 13 Oct 2024
Clean. Friendly staff. Cozy. Felt like home.
Comment from Hotel Management
17 Oct 2024 by Ben Brown, Hotel Management
Aww, thanks! We do strive to create a home away from home atmosphere for our guests. This review warms my heart :)
by A verified traveler
Posted 13 Oct 2024
Great hotel
Comment from Hotel Management
17 Oct 2024 by Ben Brown, Hotel Management
Thank you so much! We take a lot of pride in maintaining the hotel to high standards, and we appreciate you taking the time to submit this review!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Ben, Hotel Management
Thank you for the review! We hope you consider us again on your next visit to Ruidoso!
