Ratings based on 23 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disappointed
Posted 21 Jan 2021 on HotelsHotel was closed but they provided use of annex ‘wedding suite’. No hot water in taps (shower had inbuilt heater), dusty and cobwebs. Someone else’s jackets still in wardrobe (!?). Not what I was expecting.
by A verified traveler
No staff, no bar & no food until breakfast!
Posted 22 Oct 2020 on HotelsHaving previously visited I was looking forward to a good stay.
All I wanted was for an enjoyable meal in the restaurant, a pint or two and a good night's sleep. I didn't want to go out, I wanted everything inhouse.
No staff & no other guests present - the building was literally empty apart from myself! I saw one member of staff at breakfast time and that was it!
Hotels.com specified a restaurant and bar.
Sheene Mill website specified a restaurant and bar.
No prior information was given by either (as is usually the case by email/txt).
by A verified traveler
Strange Times
Posted 14 Aug 2020 on HotelsThe hotel is beautiful, but in these difficult COVID times - deserted. It was a strange experience will no staff most present most of the time. Breakfast was arranged as a take away and was good. There was no meal/bar on Mon/Tue - but when in full operation on Wed the hotel was in full swing and very good. My room was not cleaned at all - presume due to COVID. My TV did not work - but was looked at on the second day and I was offered a room change. Overall an odd experience in strange times. Would definitely stay again if/when this is all over.
by A verified traveler
Great hotel
Posted 20 Mar 2020 on Hotels Lovely stay at a fantastic hotel. Hotel and grounds were superb
by A verified traveler
Posted 23 Feb 2020 on Hotels
Comment from Hotel Management
26 Feb 2020 by Jordan, Hotel Management
Thank you for your review of our venue
by A verified traveler
Posted 14 Feb 2020 on Hotels
Excellent rooms. Very clean
Comment from Hotel Management
26 Feb 2020 by Jordan, Hotel Management
Thank you for your review. Much appreciated
by A verified traveler
Posted 30 Nov 2019 on Hotels
by A verified traveler
Posted 14 Oct 2019
The property was very nice but the breakfast was awful I had to leave it
by A verified traveler
Posted 10 Oct 2019 on Hotels
Room was incredible and extremely spacious. Comfortable bed and great features (tv above the bed!). The hotel is beautiful, parking is easy and staff are friendly.
Shower needed a deep clean though, black mold isn't a great feature.
Scuffs/scratches made the room look a little tired.
Overall a great place though.
by A verified traveler
Posted 30 Sep 2019 on Hotels
Lovely hotel with particularly charming, helpful and efficient staff. They all looked after us very well. Dinner was very good indeed, and breakfast excellent. We had minor complaints about our room though, which was very small but well equipped. The sharp wooden corner of the bed frame stuck out and was a bruising hazard! The tiny shower room was perfectly adequate but the shower needed a basket on the wall to hold shampoo, soap, sponges etc which had to be kept on the floor. Also, the shower floor was a bit slippery and needed a non slip mat.
