Ratings based on 154 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ottsville
Posted 6 Oct 2024
Owner and staff were personable and excellent. The place had a unique charm - not a cookie cutter hotel.
by A verified traveler
Posted 28 Sep 2024
This place is an insult to Scottish hospitality.
Ignore the suspiciously brief 10/10 ratings. There is no way anyone in their right might could go any higher than 4/10.
Virtually all the soft furnishings reek of stale sweat. The beds are torture to sleep in with cheap nasty lumpy mattresses and solid pillows.
Staffing the place is an absolute joke with 1 person covering bar and restaurant as the owners tout for business from the campsite across the road meaning residents food orders get delayed (we watched one couple get their mains before the starters).
Shambolic sums it up.
The bathrooms are dirty, the showers a joke and you’d best hope you don’t get 104 which is beneath the owners accommodation as you’ll be awake all night with them stomping around on the dilapidated floor above.
The other thing to avoid is the joke of a breakfast. Cheap nasty cereals left out to go stale, coffee that must be the third use of the grounds it’s so weak and a ‘Full Scottish Breakfast” that wasn’t — not even close — you get the idea (the Scottish Cheese Boards they charge you £11.50 for? Gouda, smoked German cheese, Brie and Stilton. Nothing Scottish at all.
We booked three nights but, despite being blown away by the beauty of the local area we had to cut short our trip and return home. Two nights of no sleep and neck and back pain caused by the nasty beds made a third night an absolute no.
We live in Scotland. There is better out there. Avoid this glorified B&B with sullen staff.
by A verified traveler
Posted 23 Sep 2024
Beautiful scenery around area. No personality when booking in to hotel, no friendly welcome. Hotel understaffed
and we kept being told, we are very busy tonight. we had booked a table for dinner and people arrived who were not booked in, they were served dinner before us and we had to wait over an hour for fish and chips. the meal would probably have been ok if it had been served when cooked but had obviously been standing for ages before being served. Very disappointing.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 10 Sep 2024 on Hotels
Mold in shower. Lamps without lightbulbs or plugs- bare wires. Bartenders were not friendly and poor service. Server at breakfast not very personable either. There was one bright spot with a female employee who noticed we were sitting in the lounge area in the dark unable to find light switch for overhead light fixture and she happily turned it on for us. The 2 men we experienced were not welcoming at all.
by A verified traveler
Posted 2 Sep 2024 on Hotels
by A verified traveler
Posted 31 Aug 2024
Quaint and clean property with a lovely staff.
by A verified traveler
Posted 6 Aug 2024
Safe and quiet hotel close to the bus stop and train station. Comfortable beds and warm shower
by A verified traveler
Posted 20 Jun 2024 on Hotels
by A verified traveler
Great little hidden gem
Posted 18 Jun 2024 on HotelsSuper easy check in, great bar area, super comfy rooms. I Dudnt eat in the restaurant but it smelled delicious.