Ratings based on 255 Verified Reviews

4.5 out of 5
87% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Beautiful hotel just outside Clermont Ferrand with easy parking and an excellent fine dining restaurant. We didn’t try the spa but enjoyed the outdoor swimming pool.
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Beatiffull hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Aug 2023
4 out of 5
by A verified traveler

Decent but not 5* in terms of service

Posted 6 Sep 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2020 on Hotels
5 out of 5
by A verified traveler

Difficult clients handled brilliantly!

Posted 24 Jul 2019 on Hotels
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
3 out of 5
by A verified traveler

Posted 18 Jul 2019 on Hotels
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
4 out of 5
by A verified traveler

Posted 25 Jun 2019
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
5 out of 5
by A verified traveler

Perfect hotel close to Chamalières

Posted 15 Jun 2019 on Hotels
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2019 on Hotels
Back to Hotel Details Showing Reviews 1 - 10 of 255 Next