Ratings based on 402 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Aug 2024
Lovely atmosphere. Great customer service , good rooms and fab location. Food good too. A bit pricey but in many ways worth it.
Comment from Hotel Management
21 Aug 2024 by Thalazur Royan, Hotel Management
Dear Michael, thank you for your positive review! We are delighted to hear that you enjoyed our lovely atmosphere, great customer service, rooms, and fabulous location. We appreciate your feedback and hope to welcome you back soon. Best regards, Thalazur Royan
by A verified traveler
Posted 13 Jul 2024
A great hotel in a lovely part of France. Staff were great and the location very convenient for Royan by foot and farther afield by car. Would stay again….
Comment from Hotel Management
19 Jul 2024 by Hôtel Thalazur, Hotel Management
Dear Andrew, Thank you for your kind words! We are delighted to hear that you enjoyed our hotel's location and the service provided by our staff. We look forward to welcoming you back in the future. Best regards, Thalazur Royan
by A verified traveler
Wonderful Stay
Posted 9 Aug 2023 on HotelsA wonderful stay from start to finish. Hotel is immaculate, spotlessly clean and nicely designed. Our room was extremely nice and clean and looked after 2 adults and 2 children easily. Facilities are excellent with use of spa and pools. Location wise the hotel is perfect, extremely short walk to 2-3 beaches and a 10 minute walk to the town centre for lots of restaurants etc. Our stay couldn’t have been better, highly recommended.
Comment from Hotel Management
16 Aug 2023 by Thalazur Royan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 30 Jul 2023
Comment from Hotel Management
28 Aug 2023 by Thalazur Royan, Hotel Management
Bonjour et merci pour la note que vous avez attribuée à notre établissement.A bientôt !
by A verified traveler
Posted 18 Jul 2023 on Hotels
Comment from Hotel Management
3 Aug 2023 by Thalazur Royan, Hotel Management
Bonjour et merci d'avoir pris le temps de donner votre avis.A très bientôt !Cordialement.
by A verified traveler
Posted 16 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by Thalazur Royan, Hotel Management
Bonjour,Nous aurions besoins de connaître les raisons de votre insatisfaction afin de vous apporter des réponses et éventuellement améliorer notre service.Cordialement,La Direction.
by A verified traveler
Outstanding hotel and staff
Posted 17 Apr 2023 on HotelsOutstanding location with beautiful ocean views; the hotel has also been fully renovated. The hotel and restaurant staff were incredibly kind and helpful. We were traveling with a young child and the chef made whatever dinner she asked for. Truly a great destination!
Comment from Hotel Management
26 Apr 2023 by Thalazur royan, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 19 Sep 2022 on Hotels
Disappointing to find no table available in the restaurant until 9pm. The hotel should advise guests to book In advance if they are busy. We had to walk over a mile to get dinner.
Comment from Hotel Management
22 Sep 2022 by Hotel Cordouan, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 18 Aug 2022
by A verified traveler
Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
18 Jul 2022 by Hôtel Cordouan, Hotel Management
Bonjour et merci pour votre commentaire.
Nous espérons vous revoir très bientôt !
Cordialement,
La Direction.
