Ratings based on 807 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025
5 out of 5
by A verified traveler

Posted 25 Dec 2024
Lovely hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2024
5 out of 5
by A verified traveler

Posted 19 Dec 2024
The room was lovely and we had a very comfortable stay.
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Exceptional hotel for the price, service & location. Second stay, everything was great. Would definitely book again :)!
4 out of 5
by A verified traveler

Posted 1 Dec 2024
A very well presented hotel close to the centre of town but also far enough away from the hussle and bussle of the night scene.
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Lovely spacious room and bathroom. Staff very pleasant but seemed very short - all multi tasking in different areas. Waited a while for food but when it came, was excellent quality and presentation. Walkable to town
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Hotel was great, brilliantly situated for where we needed to be in the town. Ten minute walk from the Assembly Hall theatre. Our room was lovely and big, reasonably priced and breakfast was delicious. Only issues were that I think our room was under a water tank as there were some loud noises around 6am and 7am that went on for a while and sounded like a water tank. It was very windy and some of the windows rattled a little too. Otherwise all good and we enjoyed our stay.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
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5 out of 5
by A verified traveler

Posted 27 Oct 2024
The Royal Wells is an overall charming historic hotel that has been refurbished nicely. Not a far walk (5-10 min) into town and the Pantiles which was fantastic. The included breakfast was fantastic and the service was efficient and friendly. The price was fantastic overall. Would recommend and would stay here again.
Comment from Hotel Management
27 Oct 2024 by Nathan, Hotel Management
Hi Kerry, thank you so much for leaving us a lovely review. We're so pleased you had a great stay with us, and look forward to seeing you again soon. Royal Wells Hotel team.