Ratings based on 370 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
I thought the room was lovely and enjoyed the balcony. The extras were excellent. Toiletries dressing gown coffee machine etc all excellent
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Dear Shani,Thank you for taking the time to share your experience with us. We are so pleased that you enjoyed your stay here. We will pass your kind words on to the rest of our team and hope to welcome you back soon. Kind Regards Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 6 Oct 2024
The hotel is modern and stylish. Nice bar and restaurant. Bedroom is modern and spacious. The best thing is the location. Within easy walking distance of shops and restaurants.
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Dear Anthony,Thank you for taking the time to write this feedback. We are so pleased to hear that you enjoyed your stay. We take pride in the standard of our rooms and we're delighted that we could meet your expectations. Kind regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 30 Sep 2024
Smelled wonderful everyday. Always clean. Always somene at the front desk. Close to shopping.
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Dear Natasha, Thank you for your positive feedback, we are so pleased you enjoyed your stay.We hope to see you again soon!Best Regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler from St Thomas
Posted 21 Sep 2024
Convenient
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Hi Heather,Thank you for your feedback! We hope to see you again soon.Kind Regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 16 Sep 2024
Fabulous boutique hotel!!
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Dear Stacey,Thank you for your positive feedback! We hope to see you again soon.Best Regards,Alicia Wildey, Digital Marketing Assisstant
by A verified traveler
Posted 9 Sep 2024
Nice next to Pantiles
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Dear Rudi,Thank you for your feedback! We hope to see you again soon.Kind regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 30 Aug 2024
From the moment we walked in we felt like we had walked into a swanky London hotel.
The receptionist could not have been more helpful giving us directions to our chosen restaurant for the evening.
As we approached our room there was a door in the corridor that had a card activated lock to prevent non-guests from entering, a very reassuring security feature.
On entering our room we could tell that cleanliness was of utmost importance as the room smelt fresh.
The room was very spacious and well organised.
The shower room was huge with two types of shower heads.
We went for our evening meal and on returning the receptionist asked if we had a good meal and even asked what we had to eat.
The best experience we have had at a hotel ever.
Comment from Hotel Management
29 Oct 2024 by Alicia Wildey, Digital Marketing Assisstant, Hotel Management
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your stay with us, and we'll be sure to share your kind words with the rest of our team. Providing exceptional service and creating memorable moments for our guests is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon. Kind regards, Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 28 Aug 2024
Beautiful modern spacious rooms. Everything you could want for a getaway. Great location right in the heart of restaurants and bars. Perfect 👍 👍 Will definitely stay again.
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler from Mississauga
Posted 13 Aug 2024
Accessibility between w/o buildings was a hassle especially when it rains.
