Ratings based on 135 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
We were really impressed considering how affordable our room was. It wasn't in the prettiest building but it was very clean and comfortable with a lovely shower. The estate itself is stunning and the house lovely and comfortable. The breakfast was top notch with a huge selection of nice quality food. We stayed with a 2 yr old and a cot was smart up for us on request. Staff were kind and understanding. Really good all round.
Comment from Hotel Management
30 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Hi Mary,We are so pleased that you enjoyed your stay with us. Your feedback is truly appreciated, and we’ll be sure to pass on your positive comments to the team which will undoubtedly brighten their day.Best regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 29 Sep 2024
Beautiful setting, fabulous old estate. Nice rooms although they are separate from the main house. Staff are very helpful.
Comment from Hotel Management
30 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Hi Glenda,Thank you for your review, we are so pleased you enjoyed your stay with us. We hope to see you again soon!Kind regards, Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 15 Sep 2024
Pretty grounds, good location, great value, good breakfast.
Comment from Hotel Management
30 Oct 2024 by Alicia Wildey, Digital Marketing Assistant, Hotel Management
Hi Aimee,Thank you for your review! We are thrilled to hear your stay with us met the high standard we hold ourselves to. We hope to see you again soon.Kind regards,Alicia Wildey, Digital Marketing Assistant
by A verified traveler
Posted 13 Sep 2024
The name and photos in the accommodation did not feel reflective of what was offered. The building my accommodation was in looks from the 70s/80s, which really contrasts to the 'Estate'. Within the accommodation the decor feels tired and basic. Perhaps that reflects the price, but I personally think you get much better value for money at a Premier Inn. This was all amplified by the fact that my room had barely warm water in the shower and the heating didn't come on at all. Cancelled the other stay I had booked. Pros are that the grounds are lovely, and the bed was also comfortable.
by A verified traveler
Posted 10 Aug 2024
Frustratingly the issues with the property are known by the staff -
Leaky roof , Poor housekeeping-food debris left in sink from previous guests, floor had not been cleaned, fridge seals need cleaning (fridge doesn’t close so just makes a horrible noise), grease pool on cooker top.
Rodents running from fridge to cooker.
With all of the above a free breakfast was offered as compensation however this was a bit of a disaster as well, all tables were dirty, no available cutlery, fried eggs were rock hard!
On check out the rodents were dismissed as ‘in keeping with the character of the property’
Overall - a visit from the Hotel Inspector is needed.
by A verified traveler
Posted 4 Aug 2024
The cottage "Posey" was lovely, cool in the summer air as well as the shower was large enough for my boyfriend size.
The reception lady had a kind welcome and smile, gave great directions to our cottage.
Will happily return for longer visit to explore the grounds
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 12 Jun 2024
Beautiful property!
by A verified traveler
Posted 1 Jun 2024 on Hotels
Lovely garden cottage stay! Only thing is no blind for the skylight in the bedroom so we woke up very early!!!
