Ratings based on 194 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2024
Mixed.At all times remind yourself that this is a 3* hotel! When you squint your eyes, the setting fools you into thinking you're at a far fancier establishment. This messes with your expectations.
Positive first- The island is beautiful. The views are spectacular. Breakfast is good. Boat to Rovinj is regular and on time.
Negative - 1. Accessibility is poor. Lift doesn't stop at the lobby.
2. Rooms are large and clean - but old. Peeling paint, broken fittings and 1980's furnishings all show that the hotel's budget and maintenance has slipped.
3. Food at dinner is poor, it's a buffet. It's clean and fresh but again, it's low budget per head stuff.
4. Staff - not all, but some are really miserable.
5. Beaches - rocky - not strictly the hotel's problem but Rovinj has a problem with slimy algae bloom that sticks to your skin went you swim in the sea.
6. The pool. it hasn't been maintained - cracked tiles and rusty patches. To prevent the spread of algae, the water in the pool is incredibly salty which makes your eyes sting.
7. Non hotel guests - The island itself is public and quite properly day visitors come to the island to chill. They use the hotel grounds and services which means that on a busy day or on a day when the algae is bad they use the hotel pool area limiting access to sunbeds. Staff don't care or are scared to intervene when visitors behave badly. Teens jumping from an ornamental bridge into a shallow kids pool.
Comment from Hotel Management
21 Aug 2024 by Hotel Katarina, Hotel Management
Dear Graeme, thank you for your feedback. We are truly sorry if in certain areas we didn't succeed to meet your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve our services.We hope you will visit us again and give us a second chance to make the right impression.Best regards, ,Hotel Katarina Management
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by Hotel Katarina, Hotel Management
Dear Laimutis, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler
Posted 12 Oct 2023
Comment from Hotel Management
17 Oct 2023 by Hotel Katarina, Hotel Management
Dear Christopher, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler
Posted 8 Oct 2023
While the island and outdoor areas are beautiful, the hotel rooms are extremely dated, not clean and not as pictured. Getting to and from the island is easy via ferry but cumbersome to do anything. The food at the hotel was also not great so we had to go into town for every meal. I was truly disappointed at the quality of the rooms- very dated, sparse, not at all nice or luxurious- was also dirty
Comment from Hotel Management
8 Oct 2023 by Hotel Katarina, Hotel Management
Dear Molly, thank you for your feedback. We are truly sorry if in certain areas we didn't succeed to meet your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve our services.We hope you will visit us again and give us a second chance to make the right impression.Best regards, ,Hotel Katarina Management
by A verified traveler from Charlotte
Posted 9 Sep 2023 on Orbitz
A short boat ride takes you to an uncrowded lush island with killer views of Old Town. A special place
Comment from Hotel Management
23 Sep 2023 by Hotel Katarina, Hotel Management
Dear Robert, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler
Posted 19 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Hotel Katarina, Hotel Management
Dear Jorge, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler from Colorado Springs
Posted 30 Jul 2023
The place could be amazing, its exterior is fantastic, great views, and fabulous potential. Needs updating, upgrading, and complete remodel. Staff are rude, barman outright hostile even when asking for a drink.
The buffets are so mediocre that the only reason to have breakfast there is that there is no other option.
This has been the most expensive place we stayed in Croatia and its accommodations were the worst: soviet-era mattress, shower that cannot fit a large person, furniture from the 1970s or 1980s, A/C that can wake a troop of tired soldiers, and towels you wouldn't use to dry your dog.
Comment from Hotel Management
5 Aug 2023 by Hotel Katarina, Hotel Management
Dear Raphael , thank you for your feedback. We are truly sorry if in certain areas we didn't succeed to meet your expectations. Your helpful comments are much appreciated and your feedback will help us to continually improve our services.We hope you will visit us again and give us a second chance to make the right impression.Best regards, ,Hotel Katarina Management
by A verified traveler from Wilmington
Posted 11 Jul 2023
Absolutely gorgeous property - island !! Hotel and rooms are ready for a re-do updating. With some investment this property could easily become a de-luxe category it deserves based on its exclusive location.
Day-visitors / bathers should not be allowed in order to give your guests the privacy they deserve and are paying for.
We had a great experience / super friendly and helpful staff at reception, housekeeping and transportation areas. Keep up the good work.
We will come back to stay on the island for sure!! Thank you.
Comment from Hotel Management
13 Jul 2023 by Hotel Katarina, Hotel Management
Dear Uroš, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler
Posted 10 Jul 2023 on Hotels
Comment from Hotel Management
13 Jul 2023 by Hotel Katarina, Hotel Management
Dear Albert, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
by A verified traveler
Posted 7 Jul 2023 on Hotels
Comment from Hotel Management
8 Jul 2023 by Hotel Katarina, Hotel Management
Dear Joyce, thank you so much for taking the time to write us a great review. We are delighted you enjoyed your stay with us. We do our best to exceed guest expectations and we look forward to the pleasure of welcoming you back.With best regards, Hotel Katarina Management
