Ratings based on 197 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I can’t say this enough, the service at this hotel is top of the line. We had an issue with our room upon check in and the team at the hotel checked on us multiple times to ensure that everything was ok. They truly showed understanding and compassion throughout our stay.
The amenities provided at Grand Park are the best I’ve seen in Croatia and would highly recommend. The view into the city of Rovinj is also incredible.
The one item that I would suggest as an improvement is that it is clear the hotel is seeing some wear and tear that comes with its usage. Things like scuffs on hallways and dirt in certain parts of the hotel.
This is my second time staying here and will definitely be coming back.
Comment from Hotel Management
25 Nov 2024 by Guest Relations Management, Hotel Management
Dear Mr. Zulj,Thank you for selecting the Grand Park Hotel for your stay and for taking the time to share your thoughtful feedback. It is truly rewarding to know that our team’s dedication left such a positive impression and that we were able to address your initial concerns with care and attention. Providing a seamless and memorable guest experience is our top priority, and we are delighted to have met your expectations.We are equally pleased that you enjoyed our amenities and the unparalleled views of Rovinj, which we are fortunate to share with our guests. Your observation regarding the visible signs of wear in certain areas is greatly appreciated and will be shared with our team as we continuously strive to uphold and enhance the quality of our facilities.It was an honor to welcome you back, and we look forward to your next visit.With kindest regards,
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
19 Oct 2024 by Guest Relations Management, Hotel Management
Dear Mrs. Cindy,Thank you for choosing the Grand Park Hotel. We sincerely appreciate your visit and hope to have the pleasure of welcoming you again in the future.With kindest regards,
by A verified traveler from Northport
Posted 9 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Guest Relations Management, Hotel Management
Dear Mrs. Steyer,Thank you for choosing Grand Park Hotel for your stay. We are truly honored to have been a part of your experience and are thrilled to receive your positive feedback. We hope to welcome you back soon for another memorable visit.With kindest regards,
by A verified traveler
Posted 6 Oct 2024
We so enjoyed our stay at Grand Hotel Rovinj. It’s a very special hotel and really such a pleasure to be there. The hotel is next to a lovely pine filled park where you can cycle and swim from Rocky beaches. The facilities of the hotel are very luxurious from hot towels in the gym, the golf cart that took us to the tennis centre, and Hannah the hawk who sees off the seagulls from the infinity pool! Gym, tennis centre, spa and pools are all fantastic and well equipped.
The rooms are very quiet and restful. We wanted to spend more time that we did just hanging out on the balcony.
The food is generally good and Katrina’s the sandwich bar is a great place for a pitstop.
The service is unparalleled. We were looked after so well by all the staff (and kept receiving lovely gifts throughout our stay).
And the view! You can’t beat it.
We will be back!
Comment from Hotel Management
6 Oct 2024 by Guest Relations Management, Hotel Management
Dear Mrs. Burrows,Thank you for choosing the Grand Park Hotel Rovinj and for sharing your experience. We’re thrilled to hear that you found our hotel to be a luxurious and restful escape, complete with outstanding service, comfortable accommodations, and picturesque views. It’s always our aim to create a memorable experience, and we’re delighted to know that our amenities and our attentive team made your stay truly special.We look forward to welcoming you back for another exceptional visit.With kindest regards,
by A verified traveler
Posted 30 Sep 2024
The Grand Park is amazing architecturally and beautiful design details are everywhere. In addition there are spectacular views from rooms, dining areas, pool areas even the lobby!
On this holiday, unlike other trips to Rovinj, we mainly wanted to stay around the hotel; due to the restaurants, spa, pool, private beach, garden, plaza shops etc. being so good and captivating.
We found the staff and service faultless, friendly and professional but still relaxed.
The whole stay was a very memorable experience.
Comment from Hotel Management
1 Oct 2024 by Guest Relations Management, Hotel Management
Dear Mr. Lowe,Thank you sincerely for choosing the Grand Park Hotel for your holiday in Rovinj, and for taking the time to share your wonderful experience with us. We are thrilled to hear that the architectural design and attention to detail resonated with you, and that you were able to enjoy the breathtaking views from various spaces throughout the hotel.It’s fantastic to know that you made the most of our amenities, from the restaurants and spa to the pool and private beach. Your kind words about our staff and service being both professional and relaxed truly warm our hearts, as we strive to provide an atmosphere of both luxury and comfort for all our guests.We are delighted that your stay was memorable, and we hope to welcome you back for another unforgettable experience.With kindest regards,
by A verified traveler
Posted 30 Sep 2024
Beautiful design and excellent staff!
Comment from Hotel Management
1 Oct 2024 by Guest Relations Management, Hotel Management
Dear Mr. CirjakThank you for choosing the Grand Park Hotel and for sharing your impressions with us! We are delighted to hear that you enjoyed the beauty of our design and that our team and staff met your expectations. Your words of praise are a great motivation for us, and our goal is always to ensure that every guest has a unique experience during their stay.We look forward to welcoming you back and having the pleasure of hosting you again.With kindest regards,
by A verified traveler
Posted 24 Sep 2024 on Orbitz
Comment from Hotel Management
26 Sep 2024 by Guest Relations Management, Hotel Management
Dear Mrs. McDonald,Thank you for choosing to stay at the Grand Park Hotel and for taking the time to share your review. We are delighted to hear that you enjoyed your time with us and appreciate your kind feedback.We are always striving to provide an excellent experience for all our guests, and your rating encourages us to keep improving.Once again, thank you for your visit, and we hope to welcome you back soon!With kindest regards,
by A verified traveler
Posted 28 Aug 2024 on Hotels
Amazing hotel, service, views, food, staff - difficult to fault
Comment from Hotel Management
28 Aug 2024 by Guest Relations Management, Hotel Management
Dear Mr. Wagner,Thank you for taking the time to share such wonderful feedback! We are thrilled to hear that you enjoyed your stay at our hotel and that the service, views, food, and staff made a positive impression on you. Your satisfaction is our greatest reward and motivation to continue providing top-notch service to our guests.Once again, thank you for choosing Grand Park Hotel. We look forward to welcoming you back in the future.With kindest regards,
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Guest Relations Management, Hotel Management
Dear Mr. Mehmet F.,Thank you for choosing Grand Park Hotel for your stay and visit to Rovinj.We sincerely thank you for all your votes and continued trust in us. Your support is not only a recognition of our dedicated efforts but also a strong motivation for us to further elevate the quality of service we deliver. We are deeply committed to ensuring that every aspect of your experience with us continues to exceed expectations.We eagerly anticipate the opportunity to welcome you back and to create more memorable moments together.
by A verified traveler
Posted 4 Aug 2024 on Orbitz
Beautiful place with superb service. Top notch! Highly recommend!
Comment from Hotel Management
7 Aug 2024 by Guest Relations Management, Hotel Management
Dear Mrs. Pitner,Thank you for your kind words and for choosing Grand Park Hotel for your stay. We are thrilled to hear that you enjoyed our beautiful surroundings and top-notch service. Your recommendations mean a lot to us and inspire us to continue delivering the best possible experience for our guests.We take great pride in our attention to detail and strive to ensure that every guest has a memorable stay. It is wonderful to know that our efforts contributed to making your visit special.We look forward to welcoming you back in the future! With kindest regards,
