Ratings based on 627 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
good location
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 17 Nov 2024
This property was top of our list! It was so convenient being in the city center. There was so much to do in the area and a lot of things were with walking distance such as the Arktikum (great place to see the Aurora in the city!), Candle Bridge, shopping and food. The hotel was clean and I loved the design, the breakfast was good and I love that Robert’s Coffee was right down stairs. We will be back!
by A verified traveler from DALLAS
Posted 10 Nov 2024
Location in city center was great! Access to food, stores transportation and attractions. Staff is welcoming and helpful.
Comment from Hotel Management
16 Nov 2024 by Duty manager, Hotel Management
Dear Samuel,thank you for your amazing review.We are glad to hear that you that you have enjoyed your stay with us.Welcome again!Kind regardsHannaDuty manager/reception
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Duty manager, Hotel Management
Dear Reinaldo,thank you for your amazing review!We are delighted to hear that you have enjoyed your stay with us.Welcome again!Kind regardsHannaDuty manager, reception
by A verified traveler
One of the best!
Posted 1 Aug 2024 on HotelsThis was a great experience. We got there early and they held our bags for us, and let us check in early. Breakfast buffet was great, as was dinner. Right in the middle of town!
Comment from Hotel Management
2 Aug 2024 by Duty manager, Hotel Management
Dear Sean, thank you for your amazing review, we appreciate it!We are happy to hear that you have enjoyed your stay with us. We will forward your lovely feedback about breakfast and dinner to our restaurant staff as well. Warmly welcome again!Kind regardsHannaDuty manager/reception
by A verified traveler
Santa lives nearby
Posted 10 Jun 2024 on HotelsAll good. Food, service, room.
Comment from Hotel Management
11 Jun 2024 by Duty manager, Hotel Management
Dear William,thank you for your lovely review, we appreaciate it. We hope to welcome you to our hotel again in the future.Have a lovely day!Kind regards, Hanna /Duty manager, reception
by A verified traveler
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Duty manager, Hotel Management
Dear Kerry, thank you for your amazing review, we appreciate it.Hopefully we get to welcome you to Santa's Hotel Santa Claus again in the future.Have a lovely day!Kind regards, Hanna/Duty manager, Santa's Hotel Santa Claus
by A verified traveler from London
Posted 15 Mar 2024
N/a
Comment from Hotel Management
17 Mar 2024 by Mari, Hotel Management
Dear Jayson, thank you for your review. Welcome again!
by A verified traveler
Posted 28 Feb 2024
The tablet with Aurora notifications makes this property unique and top notch. We stayed for a night to do peak season and low availability on our travel dates but we saw Aurora!
Buffet breakfast is also very generous. Highly recommended!
Comment from Hotel Management
7 Mar 2024 by Mari, Hotel Management
Dear Thea,thank you for your feedback. In our Santa's Igloos we do have tablets with Aurora notifications. In Santa's Hotel Santa Claus we do not have the tablets, because right in the city center it can be hard to see the Auroras, because of the city lights.However we hope you enjoyed your stay in Rovaniemi and you are warmly welcome to visit us again!
