Ratings based on 342 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Horrible horrible horrible. It started with severe late check in because they didnt have our chalet ready, then they gave us the smallets chalet, not the actual one we paid for. The rooms are ice cold, i called reception more than 5 times noone seems to care its 2 in the morning, we are waiting on our taxi to go to a different hotel this is insane. Full refund expecting, horrible staff and experience
by A verified traveler
Posted 30 Nov 2024
Lovely chalet, very clean
Breakfast was lovely
You can also eat at the restaurant on an evening which was really good quality food
by A verified traveler
Posted 13 Nov 2024
Great staff and love the private sauna
Comment from Hotel Management
20 Nov 2024 by Best regards, Lapland Hotels Chalets Ounasvaara, Hotel Management
Dear Angelica,thank you for your review. We are happy to hear you enjoyed your stay with us and hope to have you back. Have a lovely winter!
by A verified traveler
Posted 6 Nov 2024
good
Comment from Hotel Management
22 Nov 2024 by Petra, Hotel Management
Thank you :)
by A verified traveler
Posted 27 Oct 2024
Nice and cozy and a nice view of the river…
Comment from Hotel Management
6 Nov 2024 by Reception, Hotel Management
Thank you Esther :)
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler from Ottawa
Posted 17 Aug 2024
Great stay! Everyone was so friendly, the chalets are cute, it’s all by the river so you can play in the water, good breakfast…. Nice and quiet in the summer, great time to go if you dislike crowds. You can rent fat bikes and SUP boards (for an extra cost), but kayaks and other types of bikes would have been nice too. But overall: well done, keep it up!
Comment from Hotel Management
25 Aug 2024 by MC, Hotel Management
Hello Martin,thank you for your visit and the good feedback. I am happy to hear you had a good time here. Come back sometime and have a beautiful autumn. :)-Matias
by A verified traveler
Posted 7 Aug 2024
by A verified traveler
Posted 9 Jul 2024 on Hotels
by A verified traveler
Posted 26 Jun 2024
A great spot to relax. Cosy interior and loved the private sauna. Also access to a deck along the river and public sauna was great.
