Ratings based on 240 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2022 on Hotels
All îs ok
Comment from Hotel Management
10 Dec 2022 by mag, Hotel Management
Good evening Madam, Sir,thank you very much for this nice notewe hope to see you again with us on your next visit to the north of FranceCordially Magalie
by A verified traveler
Little disappointed
Posted 12 Sep 2020 on HotelsVery disappointed that the room smelt very strongly of smoke despite being offered as a non-smoking room! Didn’t do my homework properly and didn’t realise that there was no air conditioning. Overall the condition of the hotel and accommodation needs some updating but is in a handy position whilst en route.
Comment from Hotel Management
27 Sep 2020 by mag, Hotel Management
Hello Madam
Your opinion is a source of improvement.
We are sorry that you did not enjoy your stay with us. Some people are more sensitive to the smell than others. Note that you can ask the reception to change rooms if you wish. Our rooms are non-smoking but some people unfortunately do not follow the regulations.
Regarding air conditioning, this information is noted on the reservation site.
Hope to see you again in our establishment.
Regards Magalie
by A verified traveler from Australia
Posted 12 Jun 2019
Cold water for ahowers and was very messy dirty and lost of rubbish outside
by A verified traveler
Posted 24 Jul 2018 on Hotels
Comment from Hotel Management
16 Aug 2018 by mag, Hotel Management
Bonjour Monsieur,
Merci d'avoir pris le temps de partager votre avis.
Cordialement
Magalie
by A verified traveler
Very dissapointing
Posted 3 Jul 2018
Pros: The croissant at breakfast
Cons: The appearance, read my comment above
Location: Horrible, industrial area nothing nearby
Arrived to the hotel late afternoon, The location was terrible and not disclosed on the reservation website. There is no signage indicating if is a hotel or not. Actually no signage at all. Had to go inside to ask. The way to the room included stairs the looked lime you where in an abandoned warehouse, dirty and filthy. The first impression was terrible although didn't have too many expectations due to the rate but the appearance at arrival made the experience horrible. The staff was polite, dinner quality was to desire, the best thing was the croissant at breakfast. Will never go even close again.
Comment from Hotel Management
5 Aug 2018 by mag, Hotel Management
Good afternoon Miss, Sir.We have taken note of your opinion.The hotel is neither abandoned nor dirty. It is under renovation and this may have been a problem. It is built in two parts, part restaurant and reception and part rooms. This can be a nuisance for you and I understand it but other customers appreciate the concept.The sign of the establishment is visible from the road.We thank you for your satisfaction about the breakfast.Hoping to see you again in our establishment.Sincerely, Magalie.
by Mrs M Lynne from bedfordshire
Turned around
Posted 18 Aug 2015 on HotelsWe stayed overnight enroute to Calais, and although we were initially disappointed to find the bar closed when we arrived at 9.30pm, the staff opened up and served us much needed drinks.
by A verified traveler
Fairly good value
Posted 6 Jul 2015 on HotelsOn a tour of battlefields
Recommended
for Everyoneby A verified traveler
Posted 2 Jan 2015
The hotel address printed in the reservation paper is not correct. We spent lots of time to find it.
by Sue from Yorkshire, UK
Decent value
Posted 16 Jul 2014 on HotelsThis is a hotel located on a business park on the outskirts of Valenciennes, and it could also do with a lick of paint on the exterior, but it fulfils its niche perfectly well. The room rates are reasonable, breakfast selection is decent, evening meals are available and reasonably-priced. The staff are friendly and most also speak English. The room itself was clean and tidy, nothing to fault there. It would have been helpful to have more than one electrical socket, and the shower was a bit feeble and the water not always very warm, but overall this hotel met our needs for the three days we spent there.
by heppy from coventry
suitable
Posted 7 May 2014 on HotelsGood room good food
