Ratings based on 121 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 25 Jun 2024
Great location
by A verified traveler
Posted 8 Apr 2024
by A verified traveler
Posted 5 Mar 2024
Perfect hotel in Rouen for anyone with a somewhat moderate travel budget.
by A verified traveler
Posted 10 Oct 2023 on Hotels
by A verified traveler
I would stay here again
Posted 7 Oct 2023 on HotelsPositive Aspect:
Location: The hotel was conveniently located, which made it easy to access various attractions and amenities in the area.
Negative Aspects:
Room Size: The room I stayed in was very small, making it feel cramped and uncomfortable.
Poor Ventilation: The room lacked proper ventilation, resulting in a stuffy and unpleasant odor.
Noise Disturbance: Unfortunately, my room was located next to the linen room, which meant that the staff’s activities woke us up early in the morning, disrupting our sleep.
Low-Quality Towels: The towels provided in the room were small and threadbare, not meeting the expected standards of comfort.
Overpriced Breakfast: The hotel offered breakfast for 15 Euros, which I found to be unreasonably expensive for a French breakfast. As a result, I chose to have breakfast outside the hotel and found a more affordable and satisfying option.
Lack of Parking: One of the inconveniences I encountered was the absence of parking facilities at the hotel. This forced me to pay an additional 32 Euros for parking during my stay.
Language Barrier: The hotel staff’s inability to communicate in English was frustrating, especially in a tourist-oriented hotel.
Comment from Hotel Management
8 Oct 2023 by Georges , Hotel Management
thank's for sharing your experience.. I won't answer to all, I won't lose my time.you are talking about language barrier, in that case you should write I' WOULD'NT STAY ..room Size is 20 m2 it could smaller for you, but all details was written inside ( I hope) hotel.com room details. about parking fee, as written in hotel.com details no parking in our hotel ( I don't run parking) about breakfast ( you qualify French) I don't think we used the same argument , but that"s true you bring food from outside without asking us what do we serve for breakfast. Once again you lie, you bring stuff to have breakfast in your room and not to have breakfast outside ...anyway next time choose a 4 stars hotels everything will be more expensive , but honestly you are the kind of guest always complaining .. Good luck for the future
by A verified traveler
Excellent
Posted 30 Jul 2023 on HotelsExcellent three star hotel. Probably the best I've seen in this category.
by A verified traveler from Bisbee
Posted 14 Jul 2023
Cute little hotel in a great area. Rooms are a bit small, though.
by A verified traveler
Posted 25 Jun 2023 on Hotels
by A verified traveler
Great location
Posted 11 Jun 2023 on HotelsGreat check in – young lady gave us directions and sites to see with lots of enthusiasm. Very convenient for walking around Rouen. Room was small even for two people.
by A verified traveler
Well located in Rouen
Posted 9 May 2023 on HotelsA well located hotel and within easy walking distance to all the sights. A lot of restaurants near by and approximately 20-25 minutes walk from the train station. A bit dated with a cute concept as if the room was a train. Bed was comfortable and the bedding very clean. I tried breakfast but maybe I wasn't lucky that day but it did not taste fresh. I would stay here again.
