Ratings based on 351 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Oct 2024
It was a nice stay in the heart of Rouen . Nice staff and a good breakfast . I had everything what I need for 2 night stay . Thank you
Comment from Hotel Management
21 Oct 2024 by ., Hotel Management
Hello, thank you for your feedback and we are delighted to hear that you enjoyed your stay with us. We hope to see you again during your next stay in Rouen. Best regards.YING
5 out of 5
by A verified traveler

Posted 14 Sep 2024
This was not far from the centre. Great location if you want a city break
Comment from Hotel Management
14 Sep 2024 by La réception, Hotel Management
Thanks for this review.Kinds regards
4 out of 5
by A verified traveler

Posted 2 Jul 2024 on Hotels
A very basic, no frills hotel well located in Rouen. Lovely buffet breakfast. Cheerful staff.
Comment from Hotel Management
2 Jul 2024 by ., Hotel Management
Hello, thank you very much for your very positive feedback. We are delighted that you had a pleasant stay with us. We look forward to welcoming you back. We wish you a nice day. Best regardsYING
5 out of 5
by A verified traveler

Posted 29 Apr 2024 on Hotels
We are traveling abroad from the U.S. room was nice and clean. Check in desk spoke enough English to help us with dinner plans.
Comment from Hotel Management
29 Apr 2024 by ., Hotel Management
Hello Rober , thank you very much for your very positive feedback, we are delighted that you had a pleasant stay with us.and hope to have the pleasure of welcoming you again. Have a nice day, YING
3 out of 5
by A verified traveler

Posted 30 Jul 2023
One night stop off so family room worked. Breakfast would of been good if there had been any left. Overall did its job. We parked at opera theatre parking 5 mins walk. Rouen lovely.
Comment from Hotel Management
30 Jul 2023 by Helena, Hotel Management
Hello, We are sorry that you had that experience during breakfast, we remind you that you can always count on the reception service if there is anything you need or is missing. We are glad to read that you were satisfied with the room and your stay in general. Please know that we take your comments into account to improve the service. Best regards, Helena
4 out of 5
by A verified traveler

Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by La réception, Hotel Management
Merci pour votre commentaire.Bien cordialement
5 out of 5
by A verified traveler

Posted 26 May 2023 on Orbitz
Comment from Hotel Management
27 May 2023 by La réception, Hotel Management
Thanks for your review.We are happy to satisfy youWe hope to see you again in our hotel for your next stay.Kinds regards.
4 out of 5
by A verified traveler

Posted 13 May 2023
1/2 block from the Seine River in a highly walkable lovely city. Close to the historic medieval heart. Do not miss the opportunity to stop at the Bacchus bar which is 1/2 towards the river. Excellent charcuterie and wine. The hotel is small, quiet and very accommodating.
Comment from Hotel Management
15 May 2023 by Helena, Hotel Management
Thank you so much for your comment. We are pleased that you had such an enjoyable experience in the city and in our Hotel. Looking fordward to welcome you again!
4 out of 5
by A verified traveler

Posted 21 Sep 2022 on Hotels
Comment from Hotel Management
23 Sep 2022 by La réception, Hotel Management
Merci de votre note.Bien cordialement
4 out of 5
by A verified traveler

Decent stay for one night

Posted 2 Jun 2022 on Hotels
Clean, but plain hotel. Front desk was friendly. Parking and navigating the streets of Rouen was an terrifying adventure for an American tourist.
Comment from Hotel Management
9 Jun 2022 by La réception, Hotel Management
Thanks for your review. Kinds regards