Ratings based on 225 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Oct 2024
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Comment from Hotel Management
11 Oct 2024 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we hope to see you again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 25 Sep 2024
The room is simple, but no elevator.
Comment from Hotel Management
26 Sep 2024 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we hope to see again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 24 Sep 2024
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Comment from Hotel Management
26 Sep 2024 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and don't hesitate to ask extra coffee stick to the Cleaning Staff or the Front Office Staff. We hope to see again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 7 Aug 2024
Rouen is a wonderful city to explore and the hotel is conveniently situated
Comment from Hotel Management
8 Aug 2024 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we hope to see again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 6 Jun 2024
Very small room.
Comment from Hotel Management
7 Jun 2024 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we nevertheless hope to see again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 15 Sep 2023
Good for one night sleep
Comment from Hotel Management
16 Sep 2023 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we hope to see again for a next stay at Rouen. Kind regards,
by A verified traveler
Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Florian E., Hotel Management
Bonjour, nos sincères remerciements pour votre note et nous espérons vous revoir lors d'un prochain séjour à Rouen. Bien cordialement,
by A verified traveler
Posted 22 Jul 2023
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Comment from Hotel Management
22 Jul 2023 by Florian E., Hotel Management
Dear, our sincere thanks for your feedback and we transfer your remarks (smells, towels) to our Cleaning Staff. We hope to see you again for a next stay at Rouen. Kind regards
by A verified traveler
Posted 18 Aug 2022
Property in walking distance to places to see
Comment from Hotel Management
18 Aug 2022 by Florian, Hotel Management
Dear, our sincere thanks for your feedback and we hope to see you again for a next stay at Rouen. Best regards
by A verified traveler
Posted 6 May 2022
great location in Rouen, with a stunning view across to Rouen cathedral. Really comfortable bed and pillows
The room was a bit small, with furniture crammed in and bathroom fittings making it hard to move around
Comment from Hotel Management
10 May 2022 by luc, Hotel Management
Dear costumer.
Thank you for your comment. We invite you to contact us before booking your room so we can manage to find one that fits you the best.
Kindly regards,
Luc.
