Ratings based on 462 Verified Reviews

3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Orlando

Posted 12 Oct 2024
front desk staff was very helpful,
Comment from Hotel Management
7 Nov 2024 by Hôtel Morand, Hotel Management
Hi, thank you for your review, we're happy to hear that you were satisfied of our team.
3 out of 5
by A verified traveler

Posted 4 Sep 2024
Near train station and metro
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Hôtel Morand, Hotel Management
Thank you for your review, we're happy to learn that you enjoyed your stay at our hotel
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Hôtel Morand, Hotel Management
Thank you for your review, we're happy that you enjoyed your stay at our hotel.
3 out of 5
by A verified traveler

New door locks please!

Posted 8 Nov 2023 on Hotels
The door locks need to be replaced!! I spent up to ten minutes sometimes fumbling with the key card, pretty high stress. Staff might of been a little microaggressive, I’m not sure though. Hotel staff are pretty sneaky with their microaggressions.
4 out of 5
by A verified traveler

Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Hôtel Morand, Hotel Management
Hello, thank you for your review. We're glad to learn that you enjoyed your stay at our hotel.
4 out of 5
by A verified traveler

Posted 13 Jul 2023
They make you feel at home!
Comment from Hotel Management
21 Aug 2023 by Hôtel Morand, Hotel Management
Hello, thank you for your comment. We're pleased to learn that you enjoyed your stay at our hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Oct 2021
This is clean, comfortable hotel within easy walking distance from the train station. it's also very near the historic part of Rouen. I stayed on two different occasions on a recent trip to France, and both stays were pleasant.