Ratings based on 123 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jan 2023 on Hotels
by A verified traveler
Posted 11 Sep 2022
There is much to recommend this hotel. The common areas are lovely; the location beautiful; and the spa very relaxing (though nude, despite being co-ed). The concierge was attentive and helpful. We borrowed e-bikes and enjoyed exploring the surrounding Tegernsee lake area (though they had no helmets - we had to rent these nearby). There are two restaurants - a casual bar and a more formal traditional Bavarian restaurant. The food and cocktails were quite good. The rooms themselves were large but a bit rustic. And for the price, one might expect service similar to a Four seasons or Ritz Carlton; but that was not what we found. Our nut allergic 18 year old daughter was accidentally served a salad with cashews. The waiter was extremely apologetic but our daughter nonetheless spent two nights and one day at the local hospital and the rest of us spent our time either visiting her or driving 2.5 hours round trip to the Munich airport to replace her epinephrine. I’d have expected the hotel to have found and secured the epipen for us, or at least located one (we did that ourselves despite not speaking German); and I’d have expected them to comp part of our stay, since once our daughter was poisoned, it was no longer a vacation for any of us…but they did none of that. They neither problem solved effectively nor took any accountability for their staff’s mistake. We left frustrated and disappointed that we’d spent so much for what became a two-day nightmare.
Comment from Hotel Management
16 Sep 2022 by Andrea Stein, Director of Sales & Marketing, Hotel Management
Dear Mrs. Cynthia J., thank you very much for the time you have taken in reviewing your stay. Excellent service with a personal touch is our highest goal. So please except our sincerest apologies that we did not meet your expectations. We have refunded your credit card accordingly, and will send you furhter details via e-mail. Again, we apologise for the inconvenience caused.With our best regards from Bavaria,Andrea SteinDirector of Sales & Marketing, Parkhotel Egerner Höfe
by A verified traveler
Bavaria - Top of Germany
Posted 18 Jul 2019 on Hotelsgreat area for biking - wonderful nature
by A verified traveler from California
Posted 4 Jul 2019
Great helpful staff. Restaurant food poor and overpriced, breakfast very good.
Comment from Hotel Management
4 Jul 2019 by Jonas L, Hotel Management
Dear Guest,
Thank you for your review.
We highly appreciate your remark regarding our staff and apologize that you did not enjoy the food in our restaurant.
We hope to welcoming you back very soon.
With kind regards,
Jonas Langenmayr
Front Office Manager
by A verified traveler from London
Cosy!
Posted 30 Mar 2019 on HotelsLoved the hotel and the staff, super kind and professional. The rooms were very clean and tidy. Also nice views all around! Really cosy place.
by A verified traveler
Posted 22 Jan 2019 on Hotels
by A verified traveler
My New Fave in Germany!
Posted 18 Sep 2018 on HotelsWonderful high-end, old-school Bavarian charm and service. Beautiful grounds, easy walk to the Tegernsee, a comfortable and welcoming room, sumptuous breakfast buffet, and excellent hotel restaurant. My new favorite place in Germany!
by Wendy
Charming hotel on banks of Tergensee
Posted 11 Jul 2015 on HotelsCharming hotel with excellent staff and service in ideal location on the banks of Tergensee. Lovely ambience in the restaurant and bar in the evenings with live pianist. Comfortable room but bed slightly hard and no air conditioning during heat wave.
Recommended
for Everyoneby A verified traveler from Hawaii
Excellent hotel
Posted 18 Jun 2015This is a first rate luxury hotel. The staff is responsive & always at your service. The included breakfast is over the top - more selections of Grrman cheeses, cold cuts, breads than you can imagine. The indoor pool & sauna are excellent; the grounds are loaded with random sculpture. Our room was a bit smaller than I like, but the bathroom was great. You can't go wrong at this luxury hotel, & it's a very short walk from a lovely lake & stylish shopping. Pricey but certainly worth it.
