Ratings based on 74 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024 on Hotels
Clean, quiet, cosy and close to town. Water pressure for the shower could be better, but a pleasant stay overall :)
Comment from Hotel Management
10 Mar 2024 by Grant, Hotel Management
Thanks for the 10 out of 10 review. We are glad you enjoyed your stay. Not sure what you mean by water pressure could be better. It is a brand new mains hot water cylinder. Also new plumbing and shower head. It can't get any better than that!
by A verified traveler
Posted 13 Sep 2023
Good
Comment from Hotel Management
21 Oct 2023 by Grant, Hotel Management
Glad you enjoyed your stay at Rose Apartments
by A verified traveler
Posted 7 Sep 2023
It was cold and noisy. The windows and walls are not well insulated. We could not get warm despite turning up the heat over several hours. We could hear the neighbors easily through the walls or windows. For the amount of money we paid, it was not a good experience.
Comment from Hotel Management
11 Sep 2023 by Grant, Hotel Management
Sorry to hear you had noisy guests next door. The windows are double glazed and the walls are concrete block between the units. All the rooms have heater in the wardrobes if required. We also have a heat pump in the lounge which will heat the room to 30 Degrees.
by A verified traveler
Posted 3 Sep 2023
The apartment was nice. Nice quiet place near to town. Although, there was no Dryer to dry my clothes. I also found strands of hair inside my bed.
But overall rating will be 4/5.
Comment from Hotel Management
8 Sep 2023 by Grant, Hotel Management
Glad you found the apartment to be nice and also quiet. Some of our units do have dryers but not the one that was booked. The sheets are changed between every guest so not sure why strands of hair were found.
by A verified traveler
Posted 12 Jul 2023
All are good. A dryer would make it even better.
Comment from Hotel Management
14 Jul 2023 by Whitney , Hotel Management
Thanks for your review we are glad you enjoyed your stay!
by A verified traveler
Posted 12 Mar 2023
Lovely, comfortable apartment within walking distance of central Rotarua.
Comment from Hotel Management
12 Mar 2023 by Grant, Hotel Management
Really glad you enjoyed your stay at Rose Apartments
by A verified traveler
Posted 16 Aug 2021 on Wotif
Really enjoyed this property. It met all our needs, was well priced and clean. Have recommended it to friends and family already. Will definitely be coming back to stay again.
Comment from Hotel Management
16 Aug 2021 by Grant, Hotel Management
Glad you enjoyed your stay at Rose Apartments.
by A verified traveler
Posted 11 Aug 2021
Great location, lovely apartment. We enjoyed our 5 day stay and will be back.
The door lock was broken on arrival, but Grant came out to fix it immediately 👍
Comment from Hotel Management
11 Aug 2021 by Grant, Hotel Management
Thanks for your nice feedback.
Glad you enjoyed your stay.
by A verified traveler
Posted 12 Jul 2021 on Wotif
Great little place to stay, Grant was the perfect person to deal with, very abliging. Would stay there again
Comment from Hotel Management
16 Jul 2021 by Grant Rose, Hotel Management
Glad you enjoyed your stay
by A verified traveler
Posted 12 May 2021
Comment from Hotel Management
21 May 2021 by Grant Rose, Hotel Management
Really pleased you enjoyed your stay. Thanks for the 5/5 review
