Ratings based on 35 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
A dining room shared with friends coming from world that is absolutely perfect.
Comment from Hotel Management
20 Dec 2024 by Haka House Rotorua, Hotel Management
Thank you, Jones, for your kind words! We’re glad you enjoyed the shared dining experience and the opportunity to connect with travelers from around the world. We hope to welcome you back for more memorable moments! Safe travels!
by A verified traveler
Posted 17 Dec 2024
Good
Comment from Hotel Management
17 Dec 2024 by Haka House Rotorua, Hotel Management
Thank you!
by A verified traveler
Posted 28 Nov 2024
Great place for a cheaper option. The doors were very noisy on the first night as they closed at each time someone went though but that would be the only downside of the property. Room was very clean and modern
Comment from Hotel Management
13 Dec 2024 by Haka House Rotorua, Hotel Management
Dear Sophie,Thank you so much for your fantastic 5 out of 5 rating! We’re delighted to hear you found our rooms clean and modern.We appreciate your feedback about the door noise. We’ll look into ways to minimize this for a more peaceful experience.It was a pleasure hosting you, and we hope to see you again soon!Kind regards
by A verified traveler
Posted 12 Oct 2024
ちゃんとシーツと枕を洗って無かった。
建物に出入りする人の音は建物中響き渡るから寝辛い。特に建物内の階段の音はすごくうるさい
Comment from Hotel Management
12 Oct 2024 by HHRotorua, Hotel Management
Kia Ora Dear Guest,Thanks for taking the time to review us.
by A verified traveler
Posted 3 Oct 2024
Lovely private rooms with ensuite.
Comment from Hotel Management
5 Oct 2024 by HHRotorua, Hotel Management
Kia ora Dear Guest,Thank you for taking the time to review us.
by A verified traveler
Needs deep cleaning
Posted 31 Aug 2024 on HotelsThe bathroom had an incredible amount of black mould on the bathroom ceiling which is unacceptable.
Room 2
Comment from Hotel Management
31 Aug 2024 by HHRotorua, Hotel Management
Kia Ora Dear Guest,We hope you enjoyed your stay, thanks for bringing this to our attention , we will inspect the bathroom and take the necessary steps further.
by A verified traveler from Chiba city
Posted 20 Aug 2024
ロトルアのバス乗り場（i site）から歩いて10分くらいでした。設備もきれいで、過ごしやすかったです。また、フロントデスクの対応時間の到着でしたが、その場合のキーカードの受け取りも、問い合わせたらすぐにメッセージで教えていただけました。とても気持ちよく過ごせました。
Comment from Hotel Management
21 Aug 2024 by HHRotorua, Hotel Management
Kia Ora,Thanks for taking the time to review us.
by A verified traveler
Posted 19 Aug 2024 on Wotif
Great value for money. Simple, unfussy accommodation - very clean and tidy. Amazing communal area and kitchen facilities
Comment from Hotel Management
21 Aug 2024 by HHRotorua, Hotel Management
Kia Ora,Thanks for taking the time to review us.
by A verified traveler
Posted 24 Jul 2024
Met some amazing people on my solo travels
Comment from Hotel Management
31 Jul 2024 by Haka House Rotorua, Hotel Management
Kia Ora Dear Guest,Thanks for taking the time to review us, we hope to see you return soon.
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
12 Jun 2024 by HHRotorua, Hotel Management
Kia Ora Royal,Thanks for taking the time to review us.Kind regards,Haka House Rotorua
