Ratings based on 952 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice place pool jacuzzi clean
Comment from Hotel Management
25 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler from Cross Plains
Posted 25 Nov 2024
It was quiet.
Comment from Hotel Management
25 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by FRANK, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM
by A verified traveler
Posted 23 Nov 2024
Very nice stay
Comment from Hotel Management
23 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 18 Nov 2024
Very clean, comfortable room and hotel. Pool and breakfast areas are nice. Comfy beds.
Comment from Hotel Management
19 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 14 Nov 2024
The property was fine. We just happened to be there when there was a conference with many people and they were very noisy in the hallways... well after 11:00. I called the desk around 11:00 (I thought that was ample time for people to have quiet hours). I did hear them to tell guests to quiet down. This worked for a few minutes and then the noise started up again.
Comment from Hotel Management
17 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 13 Nov 2024
Fast check in, well stocked amenities like cookies and coffee all day, breakfast was adequate
Comment from Hotel Management
17 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM
by A verified traveler
Posted 11 Nov 2024
Smelly and disgusting place. Hot breakfast was dried eggs with dry potatoes. Horrible and mean staff
Comment from Hotel Management
12 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM
by A verified traveler
Posted 10 Nov 2024
No towels for the pool or hot tub area and when we asked for towels that are provided in the rooms they denied us.
No available outlets for us to plug in phones, computers, tablets.
Phone charger and usb ports inoperable.
Comment from Hotel Management
10 Nov 2024 by FDM, Hotel Management
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM
