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Elba Costa Ballena Beach & Thalasso Resort

4.0 star property
Beachfront hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Elba Costa Ballena Beach & Thalasso Resort

Outdoor pool, sun loungers
Outdoor dining
Reception
On the beach
Minibar, in-room safe, desk, free WiFi
At Elba Costa Ballena Beach & Thalasso Resort, tee off at the 27-hole golf course or unwind with a poolside cocktail. Guests enjoy the beachfront location, spa treatments like hydrotherapy and massages, two on-site restaurants with golf course views, an outdoor pool and children's pool with sun loungers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
The current price is P4,966
P5,462 total
includes taxes & fees
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Superior Room, Multiple Bedrooms (Family Room 2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family Room 2 adults and 2 children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • 30 sq m
  • Golf view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Sherry Suite (2 Adult and 2 Child)

Minibar, in-room safe, desk, free WiFi

Sherry Suite (2 Adult and 2 Child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Sherry Suite (2 Adult and 1 Child)

Minibar, in-room safe, desk, free WiFi

Sherry Suite (2 Adult and 1 Child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Sherry Suite

Minibar, in-room safe, desk, free WiFi

Sherry Suite

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Golf View (3 adults)

Golf view

Junior Suite, Golf View (3 adults)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 2 children)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Golf View ( 2adultos y 1 niño )

Golf view

Junior Suite, Golf View ( 2adultos y 1 niño )

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, Golf View ( 2 adultos + 2 niños)

Golf view

Junior Suite, Golf View ( 2 adultos + 2 niños)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, Golf View

Golf view

Junior Suite, Golf View

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Golf view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Sherry Suite 3 Adultos

24-inch LED TV with digital channels

Sherry Suite 3 Adultos

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 40 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Multiple Bedrooms (Family 3 adults + 3 children)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 3 adults + 3 children)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • 30 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Doble Swim Up - Only Adults

Minibar, in-room safe, desk, free WiFi

Doble Swim Up - Only Adults

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite For Single Use

Minibar, in-room safe, desk, free WiFi

Junior Suite For Single Use

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (3 adultos)

Minibar, in-room safe, desk, free WiFi

Junior Suite (3 adultos)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 39 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Family Room (2 adults and 2 children)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Golf View (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • 30 sq m
  • Golf view
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Golf view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room (3 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Golf View ( 2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Golf View ( 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Minibar
  • Golf view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adults+1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults+1 child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Bedrooms (Family 4 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room, Multiple Bedrooms (Family 4 adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
LED TV
Private bathroom
Hair dryer
Minibar
Digital channels
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (2 adults +1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite (2 adults +1 child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (2 adults + 1 child)

Minibar, in-room safe, desk, free WiFi

Junior Suite (2 adults + 1 child)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite (Single use)

Minibar, in-room safe, desk, free WiFi

Junior Suite (Single use)

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Golf View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Golf View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Minibar
  • 30 sq m
  • Golf view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Avenida Carla De Orleans, s/n Rota, Rota, Cadiz, 11520

What's nearby

  • Costa Ballena Ocean Golf Club - 17 min walk
  • Ballena Beach - 6 min drive
  • Playa de las Tres Piedras - 6 min drive
  • Playa Punta Candor - 7 min drive
  • Naval Station Rota - 30 min drive

Getting around

  • Puerto de Santa María Station - 21 min drive
  • Jerez de La Frontera (XRY) - 34 min drive

Restaurants

  • ‪Takiko - ‬10 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Restaurante el Picadero - ‬8 min drive
  • ‪La Gaviota - ‬10 min drive
  • ‪Pink Pepper - ‬10 min drive

About this property

Elba Costa Ballena Beach & Thalasso Resort

Upscale family-friendly hotel
You can look forward to a free breakfast buffet, a golf course, and a poolside bar at Elba Costa Ballena Beach & Thalasso Resort. Tee up with amenities like a driving range and a restaurant with golf course views at this hotel. Indulge in a body wrap, hydrotherapy, and a facial at Elba Costa Ballena Thalasso Spa, the onsite spa. Be sure to enjoy a beachfront location and more at the two on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Self parking (surcharge), multilingual staff, and meeting rooms
  • A 24-hour front desk, a billiards/pool table, and smoke-free premises
  • Luggage storage, an elevator, and tour/ticket assistance
Room features
All 234 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 24-inch LED TVs with digital channels
  • Balconies, daily housekeeping, and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Beach Club
  • Gades

Things to do

  • 27-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 12 per day
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Elba Costa Ballena Beach & Thalasso Resort
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso
Elba Costa Ballena Beach Thalasso Rota
Elba Costa Ballena Beach Thalasso Resort Rota
Elba Costa Ballena Beach Thalasso Resort
ba Costa Ballena Thalasso Rot
Elba Costa Ballena & Thalasso
Elba Costa Ballena Beach & Thalasso Resort Rota
Elba Costa Ballena Beach & Thalasso Resort Hotel
Elba Costa Ballena Beach & Thalasso Resort Hotel Rota

Frequently asked questions

Does Elba Costa Ballena Beach & Thalasso Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Elba Costa Ballena Beach & Thalasso Resort?

As of Feb 16, 2025, prices found for a 1-night stay for 2 adults at Elba Costa Ballena Beach & Thalasso Resort on Feb 17, 2025 start from P 4,965.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elba Costa Ballena Beach & Thalasso Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elba Costa Ballena Beach & Thalasso Resort?

Self parking is available for EUR 12 per day.

What time is check-in at Elba Costa Ballena Beach & Thalasso Resort?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Elba Costa Ballena Beach & Thalasso Resort?

Check-out is at noon.

Where is Elba Costa Ballena Beach & Thalasso Resort located?

This family-friendly Rota hotel is located on the beach, within 1 mi (2 km) of Playa Agua Dulce, Ballena Beach, and Costa Ballena Ocean Golf Club. Playa de las Tres Piedras is 1.4 mi (2.3 km) away.

Elba Costa Ballena Beach & Thalasso Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 307 reviews
Rating 8 - Good. 127 out of 307 reviews
Rating 6 - Okay. 39 out of 307 reviews
Rating 4 - Poor. 11 out of 307 reviews
Rating 2 - Terrible. 5 out of 307 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie, NOTTS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Paul, South River

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is amazing. The hotel’s food options are very limited. Only a buffet for dinner. Breakfast was nothing special.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort
We stayed at the resort because we have friends who live nearby. The location to the beach was fabulous. Pools were nice. Room was very spacious. We will return.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel at least twice a year. The food is amazing, and the staff are really helpful and friendly. We've been coming here for the past 10 years, and Tirio is always fantastic. Isabel at the pool bar was particularly helpful. The only thing I can fault is the lunchtime opening hours and the queue to get food. Perhaps you could consider extending the lunchtime to, say, 13:30-15:30 to help prevent the current rush hour.
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. If you want to explore outside the resort you need a car rental.
Stayed 3 nights in May 2024

2/10 Terrible

Eric

Business traveler
Disliked: Property conditions & facilities, room comfort
Mosquitoes all in the room and no AC! The hotel cut the heat on and it was 70 degrees out!
Stayed 14 nights in Apr 2024

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is fine--polite staff, decent rooms (we were actually upgraded to a better room when we found that ours had two single beds instead of the requested double bed), and a good range of food choices at breakfast/dinner. The location is absolutely lovely, and we thoroughly enjoyed renting bikes and riding along the oceanside bike/walking path. Downsides? It's odd that you have to pay to use the safe in the room. Most disappointing however was the 'couples healthy back massage' that we booked in advance. The young woman who gave the massage was very kind, but she was alone in providing the 'couples' massage, which meant that for half of the time, one partner was left lying face down on the massage table with just some warm gel on their back. Given that the "hour"-long massage began with 10-15 minutes in separate bath/jacuzzis, and the remaining 40 or so minutes was divided between the two of us, the total 15-20 minute actual massage we each received was disappointing to say the least.
Stayed 1 night in Apr 2024

8/10 Good

Keyona

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Anna Liza

Stayed 2 nights in Mar 2024

10/10 Excellent

Kirk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and courteous.
Stayed 7 nights in Oct 2023

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never offered an upgrade nor the benefits of being Expedia VIP. I was traveling with my sisters that has a condition in her foot and they gave us a far and uncomfortable room.
Stayed 1 night in Oct 2023

10/10 Excellent

Rylee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Neptune

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accomadations was great, I had a perfect and comfy bed. All I need is the itemized receipt so I can request for travel claim.
Stayed 4 nights in Jun 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Cassandra Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First off I juat want to say how amazing Sonia from reception is. She was so helpful on all the questions we asked. And she went the extra mile for us in recommending places to park in Jerez where we were going to a wedding. Staff like her are really what makes a hotel great! On the hotel itself: Great facilities, great food and backs onto a golf course while overlooking the ocean on the other side, so every room has a great view. There's a separate adults only pool with plenty of loungers (the swim up rooms are on this pool which faces out onto the ocean). The beach itself is only a 5 min walk. They have secure underground parking, but there is also available parking on the street or a parking lot across the street. Cant fault this resort. Highly recommend a visit.
Stayed 8 nights in May 2023

10/10 Excellent

Peter

Liked: Property conditions & facilities, room comfort
Great stay and incredible service.
Stayed 2 nights in Apr 2023

10/10 Excellent

emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing!
Stayed 23 nights in Mar 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort facility, staff, food, only downside is weak water wifi in the room.
Stayed 7 nights in Jul 2022

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Godefridus, Vijfhuizen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk rustig Spaans familiehotel, direct aan de kust.
Stayed 4 nights in Apr 2022

8/10 Good

Vinicius B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but poor maintenance
The hotel is great and the beach and location (Costa Ballena) is amazing. Nevertheless the heating devida at our initial room did not work at all. They managed to hance our room around 23.00hs but as the new room had its working turned off (being a vacant room) it took hours for the new room to get temperature and thus we had a very rough cold night... Apart from this problem (which we understand with a good and diligent maintenance should not have occurred and at least have passed unoticed by hotel staff) the hotel is very good and the staff is very friendly). Breakfast is great by the way.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2021

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all areas
Stayed 2 nights in Sep 2021