Ratings based on 853 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to leave us a rating. We are pleased to hear that you enjoyed your stay at Comfort Inn Roswell-Dunwoody. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for choosing to stay at Comfort Inn Roswell-Dunwoody. We appreciate your feedback and are pleased to hear that you enjoyed your stay with us. Our team strives to provide a comfortable and pleasant experience for all of our guests. We hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 30 Aug 2024
My view
Comment from Hotel Management
31 Aug 2024 by Guest Relations Specialist, Hotel Management
Hi LaTrece,Thank you for being our guest at Comfort Inn Roswell and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
28 Aug 2024 by Guest Relation Management, Hotel Management
Hi Gibson,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Comfort Inn Roswell. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Guest Relation Management, Hotel Management
Hi Ann,Thank you for taking the time to rate your stay at Comfort Inn Roswell. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
by A verified traveler
Posted 20 Aug 2024
Big issue with attitude of night desk person. We discussed it with him but he didn't seem to get it. Full of rationalizations. Day staff & cleaning staff were WONDERFUL!
Comment from Hotel Management
21 Aug 2024 by Guest Relation Management, Hotel Management
Hi Edith,Thank you for taking the time to share your experience. I’m glad to hear that you found our day staff and cleaning team wonderful, and I appreciate your kind words about their efforts. We take your concern seriously and will address this matter with the individual involved to ensure it does not affect future guests. Your feedback is crucial in helping us improve, and we are committed to providing exceptional service at all times. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 19 Aug 2024
Good location but needs a deep cleaning and renovation
Comment from Hotel Management
19 Aug 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our convenient location. We take all guest comments seriously and will address any cleanliness or renovation concerns to ensure a comfortable stay for all our guests. Your input is invaluable to us as we strive to continuously improve our services. Thank you for choosing Comfort Inn Roswell-Dunwoody and we hope to welcome you back in the future.
by A verified traveler
Posted 9 Aug 2024
Comment from Hotel Management
10 Aug 2024 by Guest Relations Specialist, Hotel Management
Hi John,Thank you for being our guest with us at Comfort Inn Roswell and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 7 Aug 2024
When staying in 2024 you need a smart tv
Comment from Hotel Management
8 Aug 2024 by Guest Relation Management, Hotel Management
Hi Malachi,Thank you for your feedback. We appreciate your suggestion regarding the addition of smart TVs to our rooms. We understand how having modern amenities can enhance the guest experience, and we will consider your request as we plan future upgrades. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
