Ratings based on 720 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from McAllen
Posted 25 Nov 2024
It was ok.
Comment from Hotel Management
25 Nov 2024 by 575DOS, Hotel Management
Our apologies for not meeting your expectations. Thank you for your review and your business. Take Care
by A verified traveler
Posted 23 Nov 2024
The room was clean, comfortable, and had everything I needed nearby!
Comment from Hotel Management
25 Nov 2024 by 575DOS, Hotel Management
Thank you for taking the time to leave a great review at a rating of 5 out of 5. We truly appreciate your business and hope your travels bring you through the area again. Take Care
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by 575DOS, Hotel Management
WOW! We love the 5 out of 5 rating, and your business. We truly appreciate your business. We hope your travels bring you through the area again. Take Care
by A verified traveler from Conroe
Posted 3 Nov 2024
The price was good, the staff were kind and checkin/check out was a breeze.
Comment from Hotel Management
4 Nov 2024 by 575DOS, Hotel Management
WOW! thank you for sharing your experience with us on your stay at our property. Thank you for the 5 out of 5 rating as well. We truly appreciate your business and the great rating. Take Care
by A verified traveler
Posted 24 Oct 2024
Had a great stay. My only complaints were: the coffee pot in the room was in bad shape and the bathroom sink had drain issues.
Comment from Hotel Management
29 Oct 2024 by 575DOS, Hotel Management
Thank you for the review and for addressing the problems in your room. I will get with the General Manager, Maintenance and Housekeeping so they can get those items fixed. Take Care
by A verified traveler
Posted 23 Oct 2024
Nice and clean rooms
Comment from Hotel Management
29 Oct 2024 by 575DOS, Hotel Management
WOW! A 5 out of 5 rating. We truly appreciate the high marks, and your business. We hope your travels bring you through the area again. Take Care
by A verified traveler from san antonio
Posted 22 Oct 2024
Comment from Hotel Management
29 Oct 2024 by 575DOS, Hotel Management
Thank you for posting this 5 out of 5 rating on your experience with us. It is truly appreciated. We want to thank you for your business and the time you took to leave the review. Take Care
by A verified traveler from Austin
Posted 18 Oct 2024
stay here often while traveling, staff is friendly, helpful. They are pet friendly and all rooms have a kitchen and they also have a good selection of rooms - suites , 1 bedrooms etc and rooms are spacious. i highly recommend this hotel
Comment from Hotel Management
21 Oct 2024 by 575DOS, Hotel Management
Well, we highly appreciate your 5 out of 5 rating and for getting the word out about our Candlewood Suites in Roswell New Mexico. Safe Travels
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by 575DOS, Hotel Management
Our apologies for not meeting your expectations during your stay with us. Take Care
by A verified traveler from san antonio
Posted 27 Sep 2024
I wish to greatly thank Yolanda Coronado, General Manager, for resolving with enormous grace and humanity a major snafu with Denny´s next door, which provided expired dining coupons to hotel guests then refused to honor them, on top of a heap of other Denny´s fiascos. Ms. Coronado provided a level of understanding and kindness that guarantee we will return to and recommend Candlewood Suites.
Comment from Hotel Management
27 Sep 2024 by 575DOS, Hotel Management
WOW! Thank you for sharing your review and pointing out the service received from our General Manager. It's always a great experience when we get a 5 out of 5 rating review. We truly appreciate it and your business. Take Care