Ratings based on 713 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Oct 2024
I liked having a fridge in the room
Comment from Hotel Management
22 Oct 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels
4 out of 5
by A verified traveler

Clean hotel without AC

Posted 20 Jul 2024 on Hotels
Clean and nice hotel next to the railway station. You get a free ticket to the tram - excellent! However, this hotel doesn’t have AC in the rooms and with that comes warm rooms at night. There were two portable fans which helps a little. Good beds on the harder side but we don’t mind that. The mini fridge didn’t work in our room, they are about to change all fridges. We could borrow cooling bags to our cooling box. The woman in reception was totally new and was dependent of her colleague. Very friendly but very insecure, did her best. Have stayed here before but in wintertime. Then you don’t mind the lack of AC. The hotel has a parking and it as free right now due to road work outside the hotel.
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
5 out of 5
by A verified traveler

Posted 20 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
3 out of 5
by A verified traveler

No air conditioning!

Posted 19 Jul 2024 on Hotels
There’s no air conditioning in this hotel. Room temperature uncomfortable. They loaned us a small fan. Window opened only a crack. Good that it is close to the train station and they give a free tram pass. No restaurant for dinner but there is a good Asian restaurant just around the corner.
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
5 out of 5
by A verified traveler

Posted 14 Jul 2024
Nice place to stay beside the hbf, very friendly staff!
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
3 out of 5
by A verified traveler

Think of it as camping

Posted 8 Jul 2024 on Hotels
First of all there is no air conditioning. They gave us 1 pillow, 1 blanket and 1 towel for a two person room with 2 people staying in it. The staff were fairly rude. The only benefit of this place is it is walkable to the train but I wouldn’t return.
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this feedback. Best regards Candy Marth General Manager
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager
4 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Candy Marth, Hotel Management
Dear guest, thank you very much for this very good feedback. Best regards Candy Marth General Manager