Ratings based on 992 Verified Reviews

4.1 out of 5
57% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Greta hotel, beautiful location, accomodating staff. Perfect!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2023 on Hotels
2 out of 5
by A verified traveler from New York

Posted 5 Aug 2020
More like 3 star. Very expensive but no refrigerator, no front desk dial, no safe and no amenities in room. Extra 30 euros a day for parking and no other option. Good location and breakfast. Some rude staff.
5 out of 5
by A verified traveler

Buffet disappointing!!!!!!!

Posted 4 Aug 2020 on Hotels
The buffet should have handled a lot better. Children will allowed to up to the buffet without mask and without their parents. I thought this was a terrible display of cleanliness especially during this time of COVID-19.
5 out of 5
by A verified traveler

Posted 18 Oct 2019 on Hotels
Comment from Hotel Management
21 Oct 2019 by Stellv. Manager , Hotel Management
Lieber Gast, vielen Dank für Ihre tolle Bewertung. 10 von 10 Sternen! Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen. Herzliche Grüße aus Warnemünde M.-F. Müller Stellv. Manager SPA
3 out of 5
by A verified traveler

Nice hotel but needs a lot of improvement.

Posted 22 Aug 2019 on Hotels
Stayed for 2 nights. The hotel location is very good & only steps away from the beach. The room was lacking many basic things like slippers, a phone,AC, fridge or even complimentary water bottles. Toiletries were very limited to all in one Shampoo. Breakfast was good but the same items repeated on both days. They have a mini market which was a good thing. No playroom for biliard or table tennis but you can rent bicycles. It was a nice stay but the hotel needs to improve alot.
Comment from Hotel Management
25 Aug 2019 by Junior Manager , Hotel Management
Dear Zaher, thank´s for the rating. It´s nice to read, that you enjoyed our breakfast. Instead of a fridge, we have the smart market at the reception, which is open around the clock for our guests. There are no telephones on the room because we are going more digital. In the next time, you can communicate at your stay about our app with the reception. It would be great to see you soon again. Kind regards from Warnemünde M.-F. Müller Junior Manager SPA
5 out of 5
by A verified traveler

Awesome hotel at awesome location

Posted 27 Feb 2019 on Hotels
The hotel is situated right on the beach. Hotel is very clean and tidy and I found it very comfortable. Don't forget to try the breakfast, they have quite a large spread. I'm looking forward to try the Spa and massages next time
Comment from Hotel Management
8 Mar 2019 by Manager, Hotel Management
Lieber Gast, vielen Dank für die tolle Bewertung. Wir freuen uns auf Ihren nächsten Besuch. Herzliche Grüße C. Rueß Manager SPA
5 out of 5
by A verified traveler

Posted 16 Oct 2018
Comment from Hotel Management
25 Oct 2018 by Manager, Hotel Management
Lieber Gast, herzlichen Dank, dass Sie sich die Zeit für ein Feedback genommen haben. "Volle Punktzahl" - das Team freut sich sehr! Bis zum nächsten Mal im schönen Warnemünde, Annika Gerhardt stellvertretender SPA Manager
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