Ratings based on 537 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Karen,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
by A verified traveler
Posted 15 Nov 2024
Was alright
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Maria,We appreciate your feedback and will use it to improve our services further. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 15 Nov 2024
Sits to close to the freeway and has a plant next door loading semis all night. Wont stay there again. No sleep too noisy.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello julie,We're sorry to hear about your experience. Each guest's comfort is important to us, and we regret any inconvenience caused. Your feedback helps us improve, and we'll share your concerns with our team for future enhancements. We hope you'll consider giving us another chance in the future.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Ronda,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back for another fantastic experience.
by A verified traveler from Newton
Posted 5 Nov 2024
The stay itself was great. But when I booked the trip it said I was within walking distance to the us bank stadium. But when I got there with my 9 year old son we were in fact 6.1 miles away from the stadium. Where we are NOT in walking distance. So that changed things. I wound up using Uber for the first time but my cost of getting too and from the game by using an Uber was about 90$. That was not expected as I came on this trip with a budget. We made the best of it and worked through it but was disappointing being that far away and switching plans when I have A 9 year old to worry about as well. But I’m not sure how that happened. The staff there was great. Still has a pool and breakfast for my son and I which was good. Was a good place just was expecting to be closer like when I picked was advertised.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Cory, I'm glad to hear that you and your son enjoyed your stay overall, and that you found the staff, pool, and breakfast enjoyable. Please feel free to reach out to our management team directly to discuss your concerns further. Your feedback is important, and we appreciate you sharing your experience with us.
by A verified traveler
Posted 2 Nov 2024
The beds are awesome. The staff is helpful and friendly. The problem is if you are on the east side, you get a lot of traffic noise and if you're on the north side, you get VERY early morning backup beepers from the transport trucks picking up at baking company. Ear plugs are available so that should tell you somethjng.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Michael,We appreciate your kind words about our comfortable beds and friendly staff. We're sorry to hear about the noise disturbances you experienced. Providing earplugs is a common courtesy for our guests' comfort in various situations. We hope you still managed to enjoy your stay with us overall.
by A verified traveler
Posted 21 Oct 2024
The staff at check inn are amazing! Always friendly and helpful!!! Have stayed here 4 times in 6 months and staff have been friendly every time!!!
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Carol,We are delighted to hear that you had a positive experience with our staff during your multiple stays. Providing excellent customer service is a top priority for us, and we are thrilled that our team's friendliness and helpfulness made a difference in your overall experience. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future.
by A verified traveler
Posted 17 Oct 2024
Quiet comfortable place not far from downtown mpls and just off the freeway. Lots of shopping and food within minutes.
Comment from Hotel Management
19 Oct 2024 by Manager, Hotel Management
Hello Kelly A,We are thrilled to hear you found our hotel to be conveniently located near downtown Minneapolis and easily accessible from the freeway. It's great to know that you enjoyed the nearby shopping and dining options as well. We appreciate your feedback and hope you had a pleasant stay!
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Donald,We are delighted to hear that you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Urzula,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!
