Ratings based on 242 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Aug 2024 on Hotels
Our stay at Hotel San Carlos was very nice.Michael on reception could not do enough for us, was very helpfull.
by A verified traveler
Posted 26 Jun 2024
Very good
Comment from Hotel Management
20 Jul 2024 by Hotel San Carlos, Hotel Management
Thank you very much for your stay and to share it!We hope to see you soon again :-)
by A verified traveler
Posted 12 May 2024
The dinner and breakfast were so poor .not generous.
by A verified traveler
Posted 14 Jul 2019 on Hotels
Ce n'est pas normal pour un 4 étoiles de ne pas avoir internet (wifi) dans les chambres. Il n'y a pas non plus de bouilloire/café/thé ni de mini bar (mini frigo).
L'air conditionné est trop faible et ne rafraîchi pas suffisament la chambre.
Le personnel est super et fait de son mieux.
by A verified traveler from STEYNING
Happy stay!
Posted 23 Sep 2018 on HotelsThe hotel suited us just fine! Excellent pool, friendly people, first-class breakfast. Though we'd have liked to be closer to Roses, so we could have walked down there rather than driving, it was quiet and ideal in every way.
by A verified traveler
Not a 4 Star!
Posted 9 Aug 2018
Pros: Evening buffet
Cons: Internet/ WiFi in the bedrooms & better air conditioning & usable safe
Poor air con, no internet in the room. safe in the room had no key so couldn’t use it! No refrigerator in the room either.
The evening buffet was very good value, room was clean, comfy bed & reception staff were friendly.
by A verified traveler from Perth ,Australia
Posted 27 Jul 2018
Pool was great, reception staff very helpful, let down by housekeeping and food and beverage staff
by A verified traveler from yorkshire england
holiday
Posted 14 Jul 2018
Pros: pool . room .parking
Cons: open inside bar put two chairs inside rooms not just outside. small fridge. transport. roses our local bus stops
Location: lady on reception said theirs no bars around hotel or shops said don't walk the main road. its very bad get taxi 20 euros each way
booked this hotel as it looked good on all sites. after driving. from. ferry to find there was no hotel bus to roses. as advertised. this was a bad start. as there are good hotels in roses. had to ask waiter to bring more food out. then asked again for the hot food chief to come out to cook meat. it seamed as your hotel was half full. and only one bar was open. this was the pool bar with rocking tables. not every one wants to be outside at night. the toilet in room 321 was not clean on arrival . you could sea. brown stains. you kneed to check this. staff on desk very helpful and polite. I did ask about. extra nights stay. but the No bus to roses put us off .as taxi fares where not in are budget.
by A verified traveler from Vancouver,Canada
Don’t know why this hotel is 4 stars
Posted 14 Jul 2018No Wi Fi in rooms, low efficiency AC,
In room safe without lock, rusted closet doors, no iron in room.
by Richard
Ok but do not expect 4 star hotel
Posted 25 Sep 2017 on Hotelsattitude of the young lady at check-in was appalling, room was OK, but I fail to see how it could be described as a suite...no Wi-Fi in the rooms.....the noise from the shower pipes/plumbing was horrendous..... in my opinion the hotel is far from the four star it claims to be;;
Comment from Hotel Management
28 Sep 2017
Thank you very much for your comment. We are really sorry that your stay with us did not fulfill your expectations. We have taken notice of your comments and we take them into account to work on improvements.
Best regards!
