Ratings based on 364 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
Truly one of my best stay experiences—Norwegian charm, clean, quiet, and a helpful manager
Comment from Hotel Management
19 Aug 2024 by Jan, Hotel Management
Thank you very much for the nice feedback.We always try to do our best.Welcome back on a later occasion.
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
2 Feb 2024 by Connie, daglig leder, Hotel Management
Tusen takk for besøket, og hjertelig velkommen tilbake!
by A verified traveler
Posted 24 Oct 2023
This is a lovely hotel with a wonderful staff and in an excellent location. It is easy walking distance from the train station and right off the main shopping and restaurants. It is also near the museum which is a must-see. The bottom floor holds a surprise; I won’t ruin it for you and you will have to see for yourself!
Comment from Hotel Management
24 Oct 2023 by Connie, Hotel Management
Dear Whendee,Thank you so much for your lovely feedback on your stay. We are so glad to see that you enjoyed your stay with us, and hopefully we will welcome you back another time.
by A verified traveler
Posted 23 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Connie, Hotel Management
Hei Espen,Tusen takk for besøket og hjertelig velkommen tilbake!
by A verified traveler
Posted 21 Aug 2023 on Hotels
Comment from Hotel Management
23 Aug 2023 by Connie, Hotel Management
Dear Pat,Thank you for staying with us, and welcome back another time!
by A verified traveler
Posted 23 Jul 2023
Historic local authentic,
Comment from Hotel Management
25 Jul 2023 by Connie, Hotel Management
Dear Wenka,Thank you for staying with us, and for you feedback.Welcome back another time!
by A verified traveler
Posted 21 May 2022
We had a reservation at a sister-property the "Erzscheidergarden". Reservation was made through Expedia. When we got there the Erzscheidergarden was locked up for the season. It was raining, cold and miserable and very difficult to get anyone at the reference number on the door. Of course, Expedia (or Expedia's computers) really doesn't care and no one at the hotel had the courtesy to contact us. We eventually reached someone at the Roros Hotell, it's sister property. We stayed there instead. Maia, the front desk person was a delight and took very good care of us. The room at the Roros Hotell was not luxurious but was very good. Breakfast was excellent and the staff was terrific!
by A verified traveler
Posted 9 Oct 2021 on Hotels
by A verified traveler
Posted 24 Aug 2020 on Hotels
by A verified traveler
Posted 3 Aug 2020 on Hotels
