Ratings based on 87 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brookings
Posted 3 Mar 2024
Facility Needs updating - bar staff was good.
Comment from Hotel Management
4 Mar 2024 by Francisco Meroño, GM Playadulce Hotel, Hotel Management
Dear Mary,Thank you for taking the time to leave a review of your recent stay.It is delightful to hear that you found our bar staff to be good; our team takes great pride in providing excellent service. We are sorry to hear that you felt our facilities could use updating. We strive to maintain a balance between the charm of our established hotel and modern amenities, ensuring a comfortable experience for all our guests.We look forward to seeing you again in the future. Kindest regards,Francisco Meroño, GM Playadulce Hotel
by A verified traveler
Posted 28 Nov 2023
Property is old and not worth ****. Rooms are dated so are bathrooms. Looks like ** hotel at most.
Comment from Hotel Management
4 Dec 2023 by Francisco Meroño, GM Playadulce Hotel, Hotel Management
Dear Tadeusz,Thank you for taking the time to provide your feedback.We're sorry to hear that your experience did not meet your expectations.Our 4-star beachfront establishment offers a variety of rooms with sea, pool and garden views, and we are committed to maintaining a high standard of accommodation. Furthermore, the hotel provides a multitude of amenities such as a fitness room, themed décor, and specially designed facilities for cycling enthusiasts. We understand that the aesthetics of our rooms are a matter of personal taste, and we strive to provide a comfortable and enjoyable environment for all our guests. Rest assured, our team is dedicated to the upkeep and continuous improvement of our hotel's condition and guest services. We value all guest feedback as it helps us to improve and ensure that we can offer a more enjoyable experience for future stays.We are of course always at your disposal and would be delighted to welcome you back to our hotel or any other hotel in our Senator Hotels & Resorts chain. Yours sincerely,Francisco Meroño, GM Playadulce Hotel
by A verified traveler
Noisy
Posted 18 Jul 2023 on HotelsNoisy childrens club outside my balcony twice a day disturbing the peace. WiFi broken all week and didn’t seem overly interested in getting it fixed quickly.
Comment from Hotel Management
18 Jul 2023 by Francisco Meroño, GM Hotel Playadulce, Hotel Management
Dear Guest,Thank you for this review about your recent stay.We are glad to hear that you found our hotel clean and appreciated the room comfort. However, we regret to learn that you were disturbed by the noise from the children's club and experienced issues with the Wi-Fi during your stay. Our children's club activities are designed to provide entertainment for our younger guests, and we understand that it may not be ideal for all guests. We will take your feedback into consideration for future improvements. As for the Wi-Fi, we apologize for the inconvenience and assure you that our team is constantly working to maintain and improve our internet services.We look forward to welcoming you very soon.Yours sincerely,Francisco Meroño, GM Hotel Playadulce
by A verified traveler from Redlands
Posted 21 May 2023
The ocean view from the room was great and the breakfast excellent
by A verified traveler
Posted 4 Jul 2022
Overall good, but extremely old and outdated
by A verified traveler
Posted 25 Jun 2022
This is our second time staying at this property. It is very family friendly, close to plenty of restaurants and shopping. The beach is right across the street. The amenities of the hotel are great and the staff is very friendly.
by A verified traveler
Posted 31 May 2022 on Hotels
by A verified traveler
Posted 19 Apr 2022 on CheapTickets
very, very old property
by A verified traveler
Nice atmospher, good guest services
Posted 8 Apr 2022 on HotelsVery nice staff, excellent guest service
by A verified traveler
Nice hotel, very Spanish
Posted 26 Feb 2022 on HotelsNice hotel spotlessly clean and great location, just across the road from the beach and long promenade. Breakfast could be improved. Would stay again.
