Ratings based on 75 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Abel García, General Manager, Hotel Management
Dear Nicola,We would like to thank you for this kind feedback about your experience at Pierre & Vacances Almería Roquetas De Mar.It's a pleasure to know how much you enjoyed your stay and found it comfortable; your feedback is a reward and incentive for our team to continue upholding our high standards.We look forward to seeing you again in the future.Kind regards,Abel García, General Manager
by A verified traveler
Posted 9 Jul 2023
We liked the freshness and cleanliness of the property.
Need a kettle in the kitchen.
Didn't like the box telling us we HAD to clean our kitchen in departure.
We didn't like the pressure the reception staff were put under when checking in and out guests. Ridiculous to expect 2 people or even one on check out to do all the paperwork, it should be automated like Premier Inn.
People were getting annoyed and rude which could be avoided.
We waited 35 mins to check in and 25 to check out and that was quick.
Comment from Hotel Management
10 Jul 2023 by Abel García, General Manager, Hotel Management
Dear Celia,Thank you for taking the time to share your review about your recent stay at Pierre & Vacances Almería Roquetas De Mar.Our team works hard to maintain a high standard of cleanliness for our guests' comfort and we’re pleased to hear this met your expectations.We have noted your concerns regarding the check-in and check-out process. We are constantly working on improving our services and will take your feedback into consideration for future improvements.Regarding the kitchen, we appreciate your suggestion for a kettle and will consider this for future improvements. As for the cleaning reminder, it is simply a standard procedure and we’re sorry for any inconvenience it may have caused.We hope you will give us another chance to provide you with a better experience in the future. Kind regards,Abel García, General Manager
by A verified traveler
Posted 5 Sep 2019
The appartment was clean, modern and spacious. The pool area was well maintained and we always got a sunbed when we wanted one. The pool wasn't massive but was big enough.
Every appartment has a large balcony which we used every night.
Reception staff were helpful. We borrowed a kettle (toasters and irons also available) as the rooms do not have one - no problems.
Comment from Hotel Management
5 Sep 2019 by Management, Hotel Management
Dear customer,
Thank you for taking some minutes to leave as your review.
We are happy that our service reached your expectations.
We hope to have the opportunity to welcome you again soon.
Yours sincerely,
by A verified traveler
Very good
Posted 25 Sep 2018 on HotelsWe were really pleasantly surprised at how good the apartment was. For the price we didn’t expect anything as nice. It’s spacious and quiet and we had a pool view.
Very impressed.
Recommended
for Everyoneby A verified traveler from Liverpool
Great Appartment
Posted 11 Sep 2017We had a good stay here really modern and clean. No bar and a good walk to the supermarket.
by A verified traveler
Posted 8 Aug 2017 on Hotels
by A verified traveler
Handy flat for city centre sight seeing.
Posted 29 Sep 2016 on HotelsProblems with getting in as we had to wait an hour for access. But once in flat and location good.
by A verified traveler
Relaxing Holiday near beach
Posted 5 Oct 2015 on HotelsHad three weeks there , staff on reception helpfull &frendly , cleen and tydy apt , altho had a bit ov troble with hot water to shower sometimes , and occasionly had to relight gas water heater due to wind blowing pilot out . Pool was well maintaind , would reccend it to a friend for a relaxing stay,
by Karen maund from spain
fantastic place to stay. Staff best ever
Posted 20 Jun 2014 on HotelsMy husband is disabled and the staff could not have been more helpful. They put us in a ground floor property, close to their swimming pool. Had problem with the hob but other than that fantastic property. It is a way from the town but with a car, no problem with parking. Will be going regularly.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Manager, Hotel Management
Estimado huésped, Le estamos muy agradecidos por haberse hospedado recientemente en nuestros apartamentos.¡Qué alegría haber cumplido con sus expectativas!Ha sido un placer recibirle y devolverle la confianza depositada en nosotros con una magnífica experiencia. Apreciamos que destacara las comodidades, para el mayor confort de quienes nos visitan, su satisfacción es el objetivo número uno en la tarea que desempeñamos cada día.Abel García, Director general
