Ratings based on 131 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler from High Wycombe
Posted 26 Jun 2024
Average.
Room was a bit outdated but clean, ok.
Restaurant only serving breakfast, no dinner service, bar opentill late.
Front door closed all the time, only opens if called intercom. No one at the front desk most of the time.
by A verified traveler
Posted 22 Jun 2024 on Hotels
by A verified traveler
Posted 4 Jun 2024 on Hotels
Absolutely was not a 4 star hotel
No staff and very, very dated
Very inaccurate description of the hotel to be honest first time I have been disappointed with hotels.com description
by A verified traveler
Posted 19 Apr 2024
The hotel is undergoing a full refurbishment but even the older rooms are of a good standard. Friendly, helpful staff. Car parking is across the road at the station but the daily rate is acceptable. Handy for the rail station. 10 minutes walk into the centre of town. I will use this place again.
by A verified traveler
Would not recommend this hotel unfortunately
Posted 30 Nov 2023 on HotelsStaff at the hotel are brilliant and very friendly. The hotel itself needs some addressing. The heating is only controlled by radiators so difficult to get the room to a decent temperature. This was a big issue with a small baby and the first night we were freezing in the room. The bathroom whilst modern had no door between the bathroom, toilet and bedroom so no privacy using the bathroom or toilet. The shower only goes to warm temperatures and does not get very hot despite turning this to max heat.
The curtains were falling off the rails in the rooms.
On our last night there was loud music playing until 3am and then fighting and loud shouting and noise coming from the floor above. The hotel did not seem to do anything about this and it kept us awake and our small baby disturbed and distressed all night. The corridors in the hotel also smelt very fusty and smelly.
Unfortunately would not recommend this hotel if you want a relaxing comfortable break.
by A verified traveler
Posted 27 Nov 2023
Poor service, Have to wait to be buzzed in day or night, left in rain waiting but reception not notice as on phone. No waiters for bar. very rare there is anyone on reception.
by A verified traveler
Posted 23 Oct 2023
by A verified traveler
Posted 27 Aug 2023
Nice for just sleeping
