Ratings based on 692 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We have stayed twice so far with no complaints!Front desk were great rooms are clean
Comment from Hotel Management
20 Nov 2024 by Marsha, Hotel Management
Hi.. Tammy Thank you for taking the time to review your stay with us. We are very pleased to here that our staff made your stay pleasant. Looking forward to seeing you again soon!!
by A verified traveler
Posted 13 Nov 2024
The lady at front desk was absolutely wonderful! Rooms were clean and was very relaxing!
Comment from Hotel Management
13 Nov 2024 by Marsha, Hotel Management
Hi.. Tammy We really appreciate you taking the time to leave us a review. We're so happy to here that you had a great experience. Thanks for choosing us. We can't wait to help you again!!
by A verified traveler
Posted 10 Nov 2024
Our stay was enjoyable..served our purpose..close to Sight and Sound Theater..rooms need a little facelift
..however..was clean and decent..Guest services was excellent! They cared about guest and very pleasant. Would stay again.
Comment from Hotel Management
10 Nov 2024 by Marsha, Hotel Management
Hi.. Thank you for your review, We're so glade to here that you enjoyed your stay and found our staff helpful. It's always great when we can help guests. We hope in future visits you'll see you!!
by A verified traveler
Posted 2 Nov 2024
Floors dirty
Comment from Hotel Management
3 Nov 2024 by Marsha, Hotel Management
Hi.. Diane we are working hard to resolved it. sorry for the inconvenience.
by A verified traveler
Posted 1 Nov 2024
Staff were wonderful, surrounding area beautiful
Comment from Hotel Management
1 Nov 2024 by Marsha, Hotel Management
Hi.. Robert Thank you so much for taking the time to leave us a 5-star rating - It's much appreciated!" We are so grateful for your kind words." We hope to see you again soon!!
by A verified traveler
Posted 21 Oct 2024
The property appears that it was updated, but done very poorly. The flooring was broken and had sharp corners where it was cracked. There was a big gap at the bottom of the door and the place just lacked any luster.
I went to get ice at the ice machine and it was so dirty that I decided not to get any.
Comment from Hotel Management
21 Oct 2024 by Marsha, Hotel Management
Hi.. Jennie Thanks for taking the time to give your feedback. I'm sorry to here about the rooms weren't up to standard you're come to expected from us. I have personally addressed this with our General manager & House keeping staff to ensure this won't happen again. I apologize again for the inconvenience.
by A verified traveler
Posted 21 Oct 2024
Very clean. The staff was kind and helpful.
Comment from Hotel Management
21 Oct 2024 by Marsha, Hotel Management
Hi.. Joseph Thank you so much for taking the time 'to review us." We are so grateful for your kind words. We hope to see you again soon!!"
by A verified traveler
Posted 20 Oct 2024
Bathroom decorative tile had not been cleaned in at least a month, I took a wet rag and dirt came off very easily, would take little effort to clean
Comment from Hotel Management
20 Oct 2024 by Marsha, Hotel Management
Hi.. Charles Sorry for the inconvenience. thank you for bringing the situation to light. We're working to resolved it. i apologize for the inconvenience.
by A verified traveler
Posted 16 Oct 2024
The rooms was a great size. Great location for what our plans were.
Comment from Hotel Management
17 Oct 2024 by Marsha, Hotel Management
Hi.. Dorothy Thank you so much for taking the time to review us." We are so grateful for your kind words.: We hope to see you again soon!!
by A verified traveler
Posted 7 Oct 2024
Courteous and friendly staff, clean and comfortable facilities, reasonably priced. What more can you expect on a budget?
Comment from Hotel Management
12 Oct 2024 by Marsha, Hotel Management
Hi.. Adrian We are appreciate you taking the time to leave us a review. We're so happy to here that you had a great experience. Thanks for choosing us. We can't wait to help you again!!
