Ratings based on 896 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 10 Nov 2024
It was a convenient and clean.
Comment from Hotel Management
11 Nov 2024 by Fairfield Team, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 4 Nov 2024
Clean, friendly, confortable
Comment from Hotel Management
7 Nov 2024 by Fairfield Team, Hotel Management
Thank you for staying with us. We look forward to seeing you again soon.
by A verified traveler
Posted 12 Oct 2024
It was nice
Comment from Hotel Management
29 Oct 2024 by Fairfield Team, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 11 Oct 2024
This is a great property - great views and jacuzzi !!
Comment from Hotel Management
29 Oct 2024 by Fairfield Team, Hotel Management
Thank you for staying with us. We are excited to hear you enjoyed the Jacuzzi.We look forward to seeing you again soon.
by A verified traveler
Posted 9 Oct 2024
Na
Comment from Hotel Management
9 Oct 2024 by Fairfield Team, Hotel Management
Thank you for staying with us. Have a wonderful day.
by A verified traveler from Aztec
Posted 2 Oct 2024
Hotel was fine. Quiet and no issues
Comment from Hotel Management
2 Oct 2024 by Fairfield Team, Hotel Management
Thank you for staying with us. We are happy to hear your stay was quiet with no issues. Have a great day.
by A verified traveler
Posted 1 Oct 2024
Safe AND convenient parking.....very small room needed some furniture deleted. Bathroom light automatically turned on a noisy fan...bad for anyone going to bathroom during the night waking the other person
Comment from Hotel Management
2 Oct 2024 by Fairfield Team, Hotel Management
Thank you for your feedback! We’re glad to hear you appreciated the safe and convenient parking. We’re sorry to learn that the room size and furniture arrangement did not meet your expectations. We’ll certainly look into optimizing the space. Regarding the bathroom fan and light, we appreciate you bringing this to our attention, and we’ll investigate ways to minimize any disturbance for nighttime use. Your insights are valuable as we strive to improve our guest experience. We hope to welcome you back soon!
by A verified traveler
Posted 1 Oct 2024
In our opinion, we recommend that you do not stay at this Fairfield! We stayed here for 4 nights and this is one of the worst Marriott properties we have ever stayed at. The air conditioning unit in the room was so loud and rattled so much, that you could not sleep or hear the TV without turning the volume way up. After 72 degrees, the heat comes on! Either super hot or super cold. The thermostat does not have a separate setting for heat or cold. We asked about changing rooms but the maintenance man said all the a/c units in every room are just as loud. The pillows were so soft and thin, we woke up with headaches every morning. The mattress was also too soft. Pillows, mattress and a/c unit needs to be replaced. In 4 days, we noticed that housekeeping did not vacuum the carpet in the hallways and the elevator. Carpet is old and stained; also needs to be replaced. Breakfast, although complimentary, is far below what you would expect and is less than what other hotels provide. Breakfast ends at 9:30am but they started to take items away before 9:30am. Even the front desk staff said “don’t expect much” so we went to Bob Evans right down the street and it has a great breakfast all day. Coffee was good and they have a coffee station set up at 4:30am. The rooms do not have a safe to store your valuable items. Overall, this property needs major updates and new management. We would not stay here again. There are many other hotels near the airport.
Comment from Hotel Management
2 Oct 2024 by Fairfield Team, Hotel Management
Thank you for your detailed feedback. We’re truly sorry to hear about your experience during your stay. We understand how frustrating issues with the air conditioning, bedding, and breakfast can be. Your comments about housekeeping and the condition of the property are noted and will be shared with our management team for review. We appreciate you taking the time to share your concerns and hope you’ll consider giving us another chance in the future. Safe travels!
