Ratings based on 69 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Northwich
Posted 27 Oct 2024
A very enjoyable stay made perfect by the excellent staff
by A verified traveler
Posted 1 Oct 2024
Great food, lovely bedroom a pleasure
by A verified traveler from Weymouth
Posted 29 Sep 2024
Well located for Romsey and surrounding area. Clean and comfortable room which also had a patio area which was nice. Large restaurant area with indoor and outdoor options though a shame it didn't open a little later on Sunday.
by A verified traveler
Posted 2 Sep 2024
Beautifully renovated pub, with near new hotel accommodation added. All done very tastefully & with excellent attention to detail. Mostly, all the staff were fantastic! Special mention to Penny, who always made sure our dog was also enjoying the experience! It truly is dog friendly too, although we really liked the fact that the rooms were spilt between non dog and dog specific. The location is superb too - walking distance into Romsey, partly along the Test River. First time visiting, but will return. Totally recommended!
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Tony,Thank you for your lovely comments. We will be sure to pass the review onto Penny, who will be delighted!Kind Regards,Claire Liggett
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Susan,Thank you for your review.Kind Regards,Claire Liggett
by A verified traveler
Posted 2 Sep 2024
We weren’t made aware before our stay that the kitchen closes at 4.30 on Sundays and only charcuterie boards are available. It was ok for us but don’t know what vegetarian guests do!
Everything else was good about our stay. Comfy clean quiet accommodation and tasty breakfast options.
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Christine,I am sorry to read you were not aware, we do add the information to our pre stay emails, but we do appreciate this can sometimes be missed. I am so pleased to hear you found our hotel comfortable, clean and quiet. Along with enjoying our breakfasts.Kind Regards,Claire Liggett
by A verified traveler
Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Kenneth,Thank you for leaving a review.Kind Regards,Claire Liggett
by A verified traveler
Overall an ok stay but some issues
Posted 31 Aug 2024 on HotelsIt was overall a pleasant place to stay, but some issues.
Firstly it's primarily a restaurant really. So it feels like it's less of a hotel, and like they don't exactly often expect people staying there for very long. Maybe just a night or two. So it doesn't quite feel like they have all the usual things that you'd expect with a hotel.
There's no air conditioning. So during the summer, it was almost unbearable in my room. I stayed there for 8 nights, and it was so hot that it was difficult to sleep at night, despite having my window open during the day, and also having a fan.
And I said to the management about it, (both during and) after my stay, and whilst they were apologetic, they didn't/weren't exactly doing anything for it to be a better stay for me regarding that. And like no suggestion of any compensation about from the staff or the manager afterwards for example.
The staff were otherwise friendly though.
The surroundings of the hotel are nice, and the my room was otherwise nice, and the photos are accurate.
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Benny,Thank you for your review. I am pleased you found your overall stay to be good. I am sorry to read you found the room to be hot. We are a small, family run hotel and restaurant and although we do not offer air conditioning we do provide fans. I appreciate this may not have been sufficient during the warmest of days and we will certainly look at how we can improve this for our guests, thank you for taking the time to share your valuable feedback.Kind Regards,Claire Liggett
by A verified traveler
Five star pub restaurant with rooms
Posted 25 Aug 2024 on HotelsWe were looking for a base to tour Hampshire. The Duke fitted the bill. This is the perfect pub, restaurant with rooms. The pub is superb, the food was amazing, rooms high quality, all tied together by wonderful service delivered by a brilliant team.
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Richard,Thank you for taking the time to leave a fantastic review. We are so pleased you enjoyed your time with us.Kind Regards,Claire Liggett
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Reservation Manager, Hotel Management
Dear Lisa,Thank you for your 10 out of 10 review.Kind Regards,Claire Liggett
