Ratings based on 248 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
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by A verified traveler
Posted 16 Sep 2024
The staff were extremely accommodating, the food was excellent and the ambiance charming.
by A verified traveler
Posted 12 Aug 2024
Wonderful location clean and the staff were very friendly
by A verified traveler
Posted 14 Jul 2024
Very nice rooms and bar area but what lets it down is the service in the restaurant evenings meal was bad but breakfast we waited 45minutes to for our breakfast to be served and it wasn’t busy.
Staff friendly and food good when it came.
by A verified traveler
Sadly lacking
Posted 3 Jul 2024 on HotelsWe have stayed here before but it was lacking. Do not stay in the cosy rooms dark and claustrophobic. There were a number of items on the menu not available and to be honest just because it had been busy is no excuse. Brown sauce not available at breakfast! Please.
by A verified traveler
Posted 30 Jun 2024
Highly recommend would definitely stay again well worth it.
by A verified traveler
Posted 29 Jun 2024 on Hotels
by A verified traveler
Posted 22 Jun 2024
Room was good but no air con so slightly warm.
Food and service good but food time from kitchen was very slow and not busy!
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by The Cromwell Arms, Hotel Management
Hi JaneI am sorry to hear that you did not enjoy your stay with us. If you would like to provide us with some more information on what we could have done better please do contact us direct.
by A verified traveler
Posted 6 Jun 2024
Excellent staff
