Ratings based on 845 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Rossella Battaglia, Hotel Management
Dear Guest,We appreciate your comments regarding your stay at Villa Agrippina, a Gran Melia Hotel. It is always a pleasure to receive positive feedback.As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, we look forward to welcoming you in the near future.Sincerely,Rossella BattagliaHead Concierge
by A verified traveler
Posted 24 Dec 2024
Great hotel, very friendly staff
Comment from Hotel Management
25 Dec 2024 by Eleonora Tavella, Hotel Management
Dear Guest,Thank you very much for having shared with us such a nice comment after your stay at Villa Agrippina a Gran Melia Hotel.We are very happy to hear that you enjoyed you stay with us, appreciating our hotel with its services and facilities and the friendliness and professionalism of the entire staff.We strive everyday in order to make our guests’ stay memorable, therefore we are delighted to know we succeeded with you.We look forward to welcoming you again during your next stay in Rome!Best regards,Eleonora TavellaConcierge
by A verified traveler
Posted 16 Dec 2024
Five star staff, very friendly. Very convenient location
Comment from Hotel Management
16 Dec 2024 by Eleonora Tavella, Hotel Management
Dear Guest,Thank you very much for having shared your nice comment after your stay at Villa Agrippina a Gran Melia Hotel.We are thrilled to hear that the staff’s service met your expectations. It will be my pleasure to share your kind words with the entire team, who will certainly appreciate.Moreover, we are happy to know that you appreciated the hotel location, situated close to some of the most important highlights of the city such as Saint Peter’s Basilica, Castel Sant’Angelo, Pantheon and so on, but in the meantime in a corner of peace.We look forward to welcoming you back in the future!Best regards,Eleonora TavellaConcierge
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Rossella Battaglia, Hotel Management
Dear Guest,We appreciate your feedback regarding your stay at Villa Agrippina, a Gran Melia Hotel. It is always a pleasure to receive positive reviews.As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, we look forward to welcoming you back in the near future.Sincerely,Rossella BattagliaHead Concierge
by A verified traveler from State College
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Concierge, Hotel Management
Dear Guest,thank you so much for your incredble score about your recent stay at Vila Agrippina a Gran Melia Hotel.We hope to have the opportunity to welcome you back.
by A verified traveler
Posted 11 Nov 2024
All the staff were very helpful and attentive. We had a fantastic few nights. Rooms were very clean and comfortable. Spa was excellent and worth every cent!
Comment from Hotel Management
11 Nov 2024 by Eleonora Tavella, Hotel Management
Dear Mrs. D'Souza, Thank you very much for taking the time to write such a beautiful comment after your stay at Villa Agrippina a Gran Melia Hotel.We are very happy to know that you enjoyed your time with us at our Urban Resort for a few nights. We are very pleased to hear that several aspects met your expectations, such us the attentiveness and helpfulness of the entire staff, the cleanliness and comfort of the rooms, and, moreover, that you enjoyed your experience in our Spa.We strive every day in order to make our guests’ stay unforgettable and we are very happy to know that we succeeded with you. We look forward to welcoming you again in the future during your next stay in Rome!Best regards,Eleonora TavellaConcierge
by A verified traveler
Posted 16 Oct 2024
Very good hotel specially Juan from de restaurant..
Comment from Hotel Management
18 Oct 2024 by Jacopo Rossi Concierge department, Hotel Management
Dear Ms. De Jesus,Buongiorno from Villa Agrippina Gran Melia Hotel.Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us and that Juan from the restaurant made such a positive impression on you. We will be sure to pass along your compliments to him.We look forward to welcoming you back to our hotel in the future for another memorable stay.Warm regards,
by A verified traveler
Posted 3 Oct 2024
Not as nice as it was 5 years ago
Comment from Hotel Management
4 Oct 2024 by Eleonora Tavella, Hotel Management
Dear Guest,Thank you very much for sharing your feedback with us after your stay at Villa Agrippina, a Gran Meliá Hotel.We are sorry to hear that your recent experience did not meet your expectations. Over the years, we have made some changes and are continuously working to improve.We hope to have the opportunity to welcome you again during your next stay in Rome and provide you with an even better experience.Best regards,Eleonora TavellaConcierge
by A verified traveler
Posted 2 Oct 2024
V
Comment from Hotel Management
3 Oct 2024 by Gianfranco Petrillo, Hotel Management
Dear Guest,Thank you for choosing Villa Agrippina a Gran Meliá Hotel and for taking the time to share your feedback. Your feedback is valuable to us as it helps us continue to improve our services and ensure an even better experience for our guests.We hope to have the pleasure of welcoming you back in the future and making your next stay even more memorable.Best regards,Gianfranco PetrilloConcierge
by A verified traveler
Posted 1 Oct 2024
didnt like the room
Comment from Hotel Management
2 Oct 2024 by Eleonora Tavella, Hotel Management
Dear Mrs. Doepel,Thank you very much for sharing such a wonderful feedback after your stay at Villa Agrippina.We are happy to know that you enjoyed your time with us!We hope to welcoming you back in the future.Best regards,Eleonora TavellaConcierge
