Ratings based on 331 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 6 Oct 2019 on Hotels
Marco was exceptionally accommodating. This is our second visit at Baileys Would stay here again.
Comment from Hotel Management
2 Dec 2019 by Gerald, Hotel Management
Dear guests, I would like to thank you on behalf of all the staff of The Bailey Hotel for the beautiful and rewarding review. The Bailey Hotel tries every time to satisfy every client's needs in order to guarantee an excellent service and unforgettable holiday in Rome to every Guest. Looking forward to welcoming you again at our hotel Kindest regards, Gérald Thoumy Assistant Manager
4 out of 5
by A verified traveler

Posted 11 Sep 2019
We love the hotel, location, the staff, the room was nice, however they need to add a normal roll of toilet paper instead of what they currently have a box with individual tissues, the WiFi needs improvement, everything else was fine. Extra special recognition to Adrian and Mauro very attentive people.
5 out of 5
by A verified traveler from London

Posted 23 Aug 2019
Thank you for being so helpful to me and my Mum coming from London. The stay was comfortable and the manager (I think the name was Gerardo? Sorry if I got this wrong) was especially kind.
5 out of 5
by A verified traveler

Posted 17 Aug 2019
Convenient location and staff are very kind. Breakfast are delicious and staff are also kind. It is quiet, so that we can get good night sleep. This hotel feel like home and if I come back to Rome I will stay this hotel.
Comment from Hotel Management
18 Aug 2019 by Mirko, Hotel Management
Dear costumer, thank you for your review. We're waiting for you next time in Rome! Regards, Mirko Giuseppone Front Office
4 out of 5
by A verified traveler from Bath UK

Posted 13 Aug 2019
A 'classic' type of hotel situated in a quiet street within walking distance of most of the main attractions, although Vatican City is a longer walk (about 50 minutes if you are average fitness). The welcome and all interaction with staff was warm and welcoming, including giving us access to the room before 11am, as we left quite early a breakfast box was supplied at no extra charge (B&B). The small bar was suitable and well stocked, breakfast was essentially 'continental' - but available 7.30 - 10.30 and there were abundant supplies. The room was clean and a good size for a reasonably priced double - only slight disappointment was the lack of coffee facilities within the room. Overall a delightful stay and we would happily book again.
Comment from Hotel Management
13 Aug 2019 by Mirko, Hotel Management
Dear sir / madame, thank you very much for you review. Hope you'll be our guest again in another occasion. Have a good day. Best regards, Mirko Giuseppone Front Office
4 out of 5
by A verified traveler

Posted 11 Jul 2019
Friendly and efficient staff. Extremely helpful pleasant atmosphere
Comment from Hotel Management
13 Jul 2019 by Gerald Thoumy, Hotel Management
Dear Mr. & Mrs. ......., I would like to thank you on behalf of all the staff of The Bailey Hotel for the beautiful and rewarding review. The Bailey Hotel tries every time to satisfy every client's needs in order to guarantee an excellent service and unforgettable holiday in Rome to every Guest. Looking forward to welcoming you again at our hotel Kindest regards,
4 out of 5
by A verified traveler

Great find

Posted 29 Jun 2019 on Hotels
Was a great small boutique hotel in heart of Rome.
Comment from Hotel Management
3 Jul 2019 by Gerald Thoumy, Hotel Management
Dear Guest, I would like to thank you on behalf of all the staff of The Bailey Hotel for the beautiful and rewarding review. The Bailey Hotel tries every time to satisfy every client's needs in order to guarantee an excellent service and unforgettable holiday in Rome to every Guest. Looking forward to welcoming you again at our hotel Kindest regards,
5 out of 5
by A verified traveler

Posted 8 Jun 2019 on Hotels
Best breakfast in Roma. Charming place with excellent staff. Service above and beyond from arranging transportation to dinner recommendations. Termini adjacent and easy walk to the sites east of the river. Good Wi-Fi and security. The pillows were very firm, but not impossible to get used to. Comfortable room overall.
Comment from Hotel Management
11 Jun 2019 by gerald Thoumy , Hotel Management
Dear Sir Dear Madam, First of all I would like to thank you for choosing to stay at the Bailey Hotel and for Your kind feedback. It is good to know that you were impressed by the overall ambiance in the hotel and the service excellence that was provided by our colleagues during your stay. Yours sincerely, Gerald Thoumy Assistant Hotel Manager
3 out of 5
by A verified traveler

So it goes

Posted 8 Jun 2019 on Hotels
Our first stay in Rome as we transited through Italy. The room was very small, too small for comfort and I would consider this the limiting factor. While the area it inhabits isn’t very touristy, you’ll find some great restaurants down the block. While the staff is friendly and the place well maintained, it may be too much of a bargain hotel.
Comment from Hotel Management
11 Jun 2019 by Gerald Thoumy, Hotel Management
Dear Sir, dear Madame First of all I would like to thank you for choosing to stay at the Bailey Hotel Rome and for Your kind feedback. It is good to know that you were impressed by the overall ambiance in the hotel and the service excellence that was provided by our colleagues during your stay. We did not which room has been booked for you ( you did not indicated the room category. I supposed the small double room. Yours sincerely,
2 out of 5
by A verified traveler

Posted 22 May 2019
Our room was extremely tired grubby and needs total refurbishing. Nothing like the photos on the website. No beverage making facilities in the room or available elsewhere breakfast not until 8.am. Clean breakfast room but food hardly adequate and boring. Only hot food was luke warm scrambled eggs and chopped up frankfurters. Fortunately the area around the hotel was good for dining.
Comment from Hotel Management
11 Jun 2019 by Gerald Thoumy , Hotel Management
Dear Sir, dear Madame First of all I would like to thank you for choosing to stay at the Bailey Hotel Rome and for Your feedback. we had already renewed 21 rooms of the 29 available, our concierge did not requested your preference for the room (carpet or not), we apologize. The breakfast is ready at 07:00am every days. We remain at your disposal for any information. Yours sincerely, Gerald Thoumy
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