Ratings based on 309 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Close to everything.
by A verified traveler
Posted 1 Oct 2024
The property was in a good location. However, there are some major issues. The listing stated that it had an elevator and was accessible. It was not. The elevator could only be reached after going up a couple of stairs. The elevator in no way could hold a wheelchair. There were other stairs to navigate and we had to climb a 2 story outside, circular staircase to get to our room. The room did not even have a chair in it and the shower needed some work. The patio was nice but did not make up for the deficiencies. We have previously stayed in much nicer accommodations in Rome at a lower cost. The Shali is definitely not luxury and the accessibility information is inaccurate and needs to be changed to not accessible.
by A verified traveler
Posted 23 Sep 2024
We loved staying here! It was our first time in Europe and Italy, and it felt like we were staying in the heart of Rome. Everything was walkable, and we felt very safe. Even the locals said we’re staying in an amazing spot. The only downsides are that the room is a bit small and the shower flooded, but we would stay here again if we were to come back!
by A verified traveler
Posted 20 Sep 2024
WARNING:
If you Think you are getting a hotel you are not.
CONS
They wide about having laundry
Paper thin walls if you are staying here think of it as you rented a bedroom in a house.
YOU CAN HEAR YOUR NEIGHBORS WHISPERING.
Light comes through the door between you and the hallway.
Staff is only there between 8-10am
4 physical keys to get into room
Shower did not drain
This is not a hotel by any means if you like to go on vacation with random strangers and stay on the fourth floor with four other families, this is the perfect place for you other than that I would avoid at all cost.
They will pre-charge you and overcharge you for city tax. They force you to pay cash.
Pros
Location
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by FRANK, Hotel Management
thank you so much
by A verified traveler
Posted 31 Aug 2024
Decent place to stay over for a couple of nights.
The “tourist tax” was steep. The shower was moldy.
The bed is comfortable. The location is excellent.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Frank met us for our checkin. He was friendly, kind and informative. I was very happy with my room. My room was very clean, had plenty of room for our luggage. Everything worked…from outlets, to fridge and safety box and air conditioning . Loved the rooftop area, it was nicely furnished and comfortable. The location was wonderful. Shops, cafes. restaurants and tourist areas. were walking distance. We felt very safe. I will stay here again.
Comment from Hotel Management
9 Aug 2024 by FRANK, Hotel Management
thank you so much Carlos
by A verified traveler
Posted 7 Aug 2024 on Hotels
It was a delight! Fabulous area too!
Comment from Hotel Management
7 Aug 2024 by FRANK, Hotel Management
thank you so much Stephane
by A verified traveler
Posted 6 Aug 2024
Room is extremely small, can not walk around it. Desk to do any work would bearly fot a lap top. Shower had soap and shampoo from previous visitor? It wouls not drain, nor would the sink. Needless to say, i got an earful from my wife and 14 year old.
Comment from Hotel Management
7 Aug 2024 by FRANK, Hotel Management
no comments
