Ratings based on 97 Verified Reviews
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Edoardo Casini , Hotel Management
Dear Mrs. Kenya,Thank you for your review and we look forward to welcoming you back here!Best regards
by A verified traveler
Posted 27 Nov 2024
Very clean and comfortable and staff was great. Location was centralized and made walking the city easy.
Comment from Hotel Management
27 Nov 2024 by Edoardo Casini , Hotel Management
Thank you for your wonderful review! We're so happy you enjoyed the comfort, our staff, and the central location. We look forward to welcoming you again soon!Warmest regards,
by A verified traveler
Posted 19 Nov 2024
Incomparable service from a staff that clearly loves what they do. We were early, and we were greeted with snacks, cold drinks and early check in. Our every need was accommodated, and upon check out, we were given a box breakfast to eat on our way to the airport. No place I have ever stayed, has been so welcoming. Highly recommend.
Comment from Hotel Management
19 Nov 2024 by Francesca Di Donato, Hotel Management
Dear Sheri, we are so thankful for your amazing review! You said right: we love our job and we always try our best to make the guests feel and live Palazzo Scanderbeg as their second home. We really look forward to welcoming you once again :)
by A verified traveler from Houston
Posted 19 Nov 2024
The best location in Rome. Great stay!
Comment from Hotel Management
19 Nov 2024 by Francesca Di Donato, Hotel Management
Dear Carlos, thank you so much for your great review! We really hope to host you one more time at Palazzo Scanderbeg for your next stay in Rome :)
by A verified traveler
Posted 3 Oct 2024
We visited for one night and were impressed by the very helpful and attentive staff. The hotel is tucked away on a little side street very close to the Trevi Fountain and within easy walking distance of other sites, like the Spanish steps, Pantheon, Roman Forum, etc. Lots of restaurants and shops close by. Lovely breakfast at the hotel and free drinks in the mini fridge in your room. The only thing I didn’t care for was the decor, which was clean and modern, but rather sterile feeling, and dark in our room and the entrance.
Comment from Hotel Management
12 Oct 2024 by Edoardo Casini , Hotel Management
Dear Hilary,Thank you for your feedback! We’re glad to hear you enjoyed our staff, location, and breakfast. We appreciate your thoughts on the decor and will take them into consideration. We hope to welcome you back soon!Best regards,Edaordo casini, Guest Relation Agent
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Edoardo Casini , Hotel Management
Dear Guest,Thank you for your rating! We are delighted that you chose to stay with us and hope to welcome you back again soon.Best regards,Edoardo Casini
by A verified traveler from Helsinki
Posted 23 Sep 2024
Wonderfull staff and great location.
Comment from Hotel Management
26 Sep 2024 by Edoardo Casini , Hotel Management
It was a pleasure to have you with us, and we look forward to welcoming you back soon!!!Best regards,Edoardo Casini
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Edoardo Casini , Hotel Management
Thank you from the bottom of our hearts for sharing this moment with us. We can't wait to welcome you back for another adventure, even more unforgettable than the last!Kindest Regards
by A verified traveler
Posted 21 Aug 2024 on Hotels
Great place to stay. Extremely happy with all the amenities. Staff were overly helpful and accommodating.
Comment from Hotel Management
24 Aug 2024 by Edoardo , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that you were happy with our amenities. Our team works hard to ensure our guests have a wonderful experience, so it's fantastic to know that you found us helpful and accommodating. We hope to welcome you back again soon!Best regards
by A verified traveler from Birmingham
Posted 29 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Edoardo , Hotel Management
Thank you Deborah! :) Hope to welcome you back in Rome and in Palazzo Scanderbeg. Warmest regards, Edoardo
