Ratings based on 291 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Stuff got stolen from my room, few sneakers, purse, 3 hats and perfume. Probably $1000 worth of property. The person who stole this must of had codes for the door, leading me to believe that it was someone who works there otherwise they would have stolen more expensive stuff like my laptop and drone. The owner didn’t wanna show us the videos since it was lots of cameras in the area, cops said they will review cameras but nothing happened. Owner was more worried about to protect themselves than to find the truth
by A verified traveler
Posted 23 Nov 2024
I booked my stay at Nerva for the location, price and overall positive reviews. After booking, I read reviews from many different sites. I definitely got worried I had made a mistake booking this.
I can say with confidence, this worry was for nothing. The location is excellent for walking to all the major landmarks. The train station is extremely close. A beautiful basilica just minutes away. Great dining options in walking distance, many "mini marts" to grab drinks and snacks.
The room was cleaned daily very well. The staff was very kind and polite. We stayed in the triple room, so one queen bed, and one queen pull out couch. The pull out was ok (to be expected from a pull out couch) and the bed was very comfortable.
There is key pad combinations to get into the building, into the hotel itself, and then lastly, into your room. I felt safe. The area surrounding the hotel also feels safe. I walked at night alone (32F)
What you need to know before you go is that this is more of a "bed and breakfast" than hotel. There is a "public" kitchenette, that is well stocked with utensils, dishes, a fridge, microwave, coffee maker and kettle. There is a shelf in the fridge that is for guests. I left many things here and it was never taken. There is yogurt, juice, milk, light snacks always available, and fresh sandwiches are brought in every morning. My one complaint is that the walls are thin and you can hear a lot from other rooms and outside. Otherwise, I had a great stay!
by A verified traveler
Posted 18 Nov 2024
We booked a Suite with own Jacuzzi and it was exactly what we expected. The Suite was very big, with 2 rooms with 2 double beds, which were very comfortable. The staff very nice and friendly. They gave us for our son’s birthday a little surprise (that was unexpected). We would definitely recommend it!
by A verified traveler
Posted 17 Nov 2024
El baño muy incómodo
by A verified traveler
Posted 13 Nov 2024
Great property with many restaurants around and walkable distance to many destinations specially the colosseum
by A verified traveler
Posted 10 Nov 2024
Enjoyed the access to all sites we were seeing. Very close, walkable
Comment from Hotel Management
12 Nov 2024 by Nerva, Hotel Management
Thank you and see you next time!
by A verified traveler
Posted 6 Nov 2024
Gorgeous apartments felt like royals
Comment from Hotel Management
9 Nov 2024 by Nerva, Hotel Management
Thank You and see you next Time!
by A verified traveler
Posted 4 Nov 2024
Staff very friendly, hotel clean and rooms are big. Very nice stay.
Comment from Hotel Management
9 Nov 2024 by Nerva, Hotel Management
Thank You and see you next Time!
by A verified traveler
Posted 3 Nov 2024
Our room was really cute, comfortable and feels clean although the sink has a sewage smell but only when you are near it and it doesn't go in the bedroom. The sink was beautifully designed though. The building was old but the shower and flush has a good water pressure. No where to habg towels. There was a radiator but not enough space. Bed and pillows are comfortable. Only lacking place to put your things so have to place bags on the floor or inside the wardrobe. There were also some coffee and snacks which were very thoughtful.
Hotel was like 15 mins or less to the colosseum and many restaurants and shops outside the hotel.
Overall, it was a pleasant and wonderful stay.
Comment from Hotel Management
9 Nov 2024 by Nerva, Hotel Management
Thank You and see you next Time!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Nerva, Hotel Management
Thank You and see you next Time!
