Ratings based on 371 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Navona Stay, Hotel Management
Dear Monikathanks for your review and for give us such a high rating!We are glad to hear that everything was to your likingWait for you again in the next futureAll the best
by A verified traveler from Edmonton
Posted 11 Nov 2024
Near restaurants and shops.
Comment from Hotel Management
11 Nov 2024 by Navona Stay, Hotel Management
Dear Marlonthank you for giving us such a high rating. We are happy to know you found everything you needed close by. We look forward to welcoming you again in the future. Sincerely,
by A verified traveler
Posted 23 Oct 2024
The location is very good. We tend to taxi everywhere and there was a taxi stand just feet away. The room was small but very clean with maid service every day. The staff was very helpful and at the desk from 8a.m. To 8p.m. The facility is adjacent to Navona square with access to numerous food options as well as 2 beautiful churches and fountains which were unfortunately under restoration when we stayed.
Comment from Hotel Management
24 Oct 2024 by Navona Stay, Hotel Management
Dear Barbarathank you for describing our structure as a cleaned and comfortable palce to stay at. It was our pleasure to help you as Navona Stay's staff and we are happy you managed to embrace the beauty of Rome by staying so close to some of the city's most beautiful sites.Wish you the best,
by A verified traveler
Posted 22 Oct 2024
I was very disappointed upon my arrival to find the hotel was not the grand beautiful structure I saw on the website, floors were dirty. My cruise cabin was much more comfortable.
Comment from Hotel Management
24 Oct 2024 by Navona Stay, Hotel Management
Dear Cecilia,we are sorry to read your words.The photos shown on every website are real and detailed, they all show both the location where we are in Rome and our different room types.Sincerely,
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Navona Stay, Hotel Management
Dear Karenthanks for your review mind that is helpul to write something about your experience so we can understand what went well or notThanks for choosing Navona STayRegards
by A verified traveler
Posted 22 Oct 2024
Our stay couldn’t have been more pleasant. We arrived a few hours early and were greeted by a very welcoming staff that helped with our luggage. When we got to our room we were very pleased with the modern design and the cleanliness. The air conditioning worked perfectly and was quiet. I will say the room was small but it was perfect for what we needed. Navona Stays location is central to everything you want to do while in Rome. We would definitely recommend and stay again.
Comment from Hotel Management
22 Oct 2024 by Navona Stay, Hotel Management
Dear Matthew thanks to share your experience it was a pleasure for us to have you staying with us. Thanks for choosing Navona STay and we are glad to hear that everything was to your likingAll the best
by A verified traveler from Seattle
Posted 7 Oct 2024
Location, location, location. It was great staying so close to the Piazza Navona. Easy walking distance to the Trevi Fountain & lots of restaurant options & shops.
Front desk staff was helpful. Room was clean & nice. I would definitely stay there again.
Comment from Hotel Management
7 Oct 2024 by Navona Stay, Hotel Management
Dear Teresa,your review really made our day. It is a great joy for us to know that our structure and staff met your needs and we will be very happy to have you with us again in the future.Warm regards from Rome,
by A verified traveler
Posted 6 Oct 2024
Rooms are in poor condition and have no area to store luggage, the location is great!
Comment from Hotel Management
6 Oct 2024 by Navona Stay, Hotel Management
Dear AndrewWe are sorry to know you did not find the room pleasing. Thank you for expressing appreciation towards our location. All the best,
by A verified traveler
Posted 2 Oct 2024
Amazing place to stay. This is a typical European hotel. Smallish rooms, an elevator only big enough for your luggage and one person. If you’re looking for a large luxurious American style hotel, this isn’t it.
But if you’re looking for a hotel a few steps from Piazza Navona, a five minute walk to the Pantheon, ten minutes from the Trevi Fountain this is it! You can walk to every major attraction, such as the Vatican and the colosseum in under 30 minutes.
Check in was a breeze and the front desk attendant was very friendly and helpful. The room was small but very clean and housekeeping cleaned and kept the room well supplied daily. Great water pressure and our shower was a decent size. There are tons of restaurants and shops near the hotel.
Check out was simple and they even arranged a taxi for us. If you stay here, ask for a coupon to the breakfast buffet at Bar Fico. 10 euros a person and well worth it!
Would definitely stay here again!
Comment from Hotel Management
3 Oct 2024 by Navona Stay, Hotel Management
Dear Mr. Bradley this is a very special review, thank you for taking some of your time to write it, it really means a lot to us. We are really happy to know you understood how authentic and unique our structure is and we feel grateful for this. We cannot wait for you to come and visit us again. We send you our best regards and wish you lots of joy!
by A verified traveler
Posted 29 Sep 2024
The staff is wonderful.
Comment from Hotel Management
1 Oct 2024 by Navona Stay, Hotel Management
Dear Mariethanks a lot for your comments and for the high rating! It was our pleasure to have you staying with usAll the best
